Karen Springer
Chicago,IL
Summary
Dedicated professional with experience at Montgomery Place Retirement Community, excelling in food safety compliance and customer service. Proven ability to enhance guest satisfaction through effective communication and teamwork. Skilled in time management and cleaning, ensuring a safe and welcoming environment while promoting quality of life for clients.
Overview
2
2
years of professional experience
Work History
Dietary Aide
Montgomery Place Retirement Community
01.2025 - Current
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
Server
Ruth Lake Country Club
01.2024 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed Opening And Closing Duties, ensuring The dining are was prepared for seamless service transitions
Caregiver
Help at Home
06.2023 - 03.2025
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Server
Oake Park Country Club
07.2023 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate of Arts - Business Administration
Broward Community College
Florida 06-1994
High School Diploma -
Hawkbill Hight School
Freeport , Grand Bahama 06-1989
Skills
- Time management
- Problem-solving
- Cleaning and sanitizing
- Customer service
- Patient communication
- Team collaboration
- Verbal communication
- Computer skills
- Flexible schedule
- Multitasking
- Organizational skills
Timeline
Dietary Aide
Montgomery Place Retirement Community
01.2025 - Current
Server
Ruth Lake Country Club
01.2024 - Current
Server
Oake Park Country Club
07.2023 - 01.2024
Caregiver
Help at Home
06.2023 - 03.2025
Associate of Arts - Business Administration
Broward Community College
High School Diploma -
Hawkbill Hight School
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