Kayla Kemp
Nassau,Bahamas
Summary
Operations and logistics professional with proven experience in port operations, business management, and customer service environments. Skilled in coordinating high-volume workflows, ensuring regulatory compliance, and maintaining operational efficiency under pressure. Known for strong attention to detail, leadership capability, and the ability to streamline processes while delivering consistent, high-quality results. Seeking continued growth within logistics and operations management.
Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.
Overview
10
10
years of professional experience
Work History
Operations Inspector
Nassau Container Port
Nassau
12.2025 - Current
- Inspect and process containers, chassis, and freight equipment entering and exiting the port
- Record inspection data in terminal operating systems and generate Equipment Inspection Reports (EIRs)
- Review and verify documentation to ensure compliance with port and security regulations
- Control access to terminal areas while enforcing safety and security protocols
- Coordinate with drivers, port personnel, and vessel operations to maintain efficient cargo flow
- Work ship-side alongside vessels, assisting with container movement, inspections, and coordination during loading and offloading operations
- Identify and report damages, discrepancies, and irregularities in shipments and equipment
- Operate effectively in a high-volume, fast-paced environment while maintaining accuracy
- Adhere to international safety standards and proper use of PPE
Sales & Revenue Administrator
Comfort Suites
Nassau
10.2024 - 01.2025
- Managed and created room blocks for group reservations
- Prepared Banquet Event Orders (BEOs) and coordinated logistics
- Developed proposals and presentations for corporate clients
- Ensured seamless execution of group reservations and events
- Organized and prepared meeting rooms
Manager
More Than Concrete Construction
Eleuthera
09.2020 - 09.2024
- Oversaw daily business operations and staff performance
- Managed payroll operations and financial tracking
- Streamlined processes to improve efficiency
- Collaborated on strategic growth initiatives
Lead Skin Therapist
Perfec-Tone
Nassau
06.2019 - 11.2020
- Delivered advanced skincare treatments
- Managed inventory and consultations
- Built strong client relationships and increased sales
Customer Service Representative
Perfec-Tone
Nassau
08.2018 - 06.2019
- Handled customer inquiries and payments
- Maintained high satisfaction standards
- Resolved issues efficiently
Supervisor
Subway
Nassau
09.2016 - 04.2018
- Supervised daily operations and staff
- Managed cash handling and inventory
- Maintained service and safety standards
Education
Professional Development in Accounting -
Bahamas Technical & Vocational Institute
BahamasAesthetician Certification -
Bahamas Technical & Vocational Institute
BahamasHigh School Diploma -
Nassau, BahamasSkills
- Operations & Logistics Management
- Process Coordination
- Data Entry & Reporting
- Staff Leadership & Development
- Compliance & Safety
- Customer Service Excellence
- Time Management
- Problem Solving
Education And Professional Development
- Professional Development in Accounting, Bahamas Technical & Vocational Institute, 06/01/22
- Aesthetician Certification, Bahamas Technical & Vocational Institute, 06/01/20, 3.8
- High School Diploma, Nassau, Bahamas, 06/01/16
Timeline
Operations Inspector
Nassau Container Port
12.2025 - Current
Sales & Revenue Administrator
Comfort Suites
10.2024 - 01.2025
Manager
More Than Concrete Construction
09.2020 - 09.2024
Lead Skin Therapist
Perfec-Tone
06.2019 - 11.2020
Customer Service Representative
Perfec-Tone
08.2018 - 06.2019
Supervisor
Subway
09.2016 - 04.2018
Professional Development in Accounting -
Bahamas Technical & Vocational Institute
Aesthetician Certification -
Bahamas Technical & Vocational Institute