Kedra Sybil Seymour
Nassau
Summary
Passionate individual with a natural flair for providing exceptional customer service seeks employment at an establishment where I can utilize my skills helping to bring success to the company and to and expand my horizons. Also comes along with strong work ethics, integrity, and a willingness to learn and grow.
Overview
17
17
years of professional experience
Work History
Server/ Waitress
Da Captain’s Deck Restaurant & Cigar Lounge
2022.12 - 2023.03
- Seating and taking guest orders
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene.
- Bussed and reset tables
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Waitress/ Server
The Bearded Clam Bar & Grill
2018.10 - 2020.03
- Cheerfully greet, thank and welcomed guest back
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Photographer
BahamaPix
2017.03 - 2017.09
- Carried out research and preparation for photo-shoots
- Communicate with photographic subject, putting them at ease, encouraging and directing them
- Digitally edited photos to enhance appearance.
- Edited, toned, captioned, and uploaded photographs for publication.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Captured stunning images for variety of projects.
- Utilized various types of camera equipment to capture best possible shots.
Office Administrator
Island Care Couriers
2005.10 - 2011.03
- Interacted with customers by phone, email, or in-person to provide information.
- Examined, categorized, and sorted incoming documents.
- Monitored and tracked shipment progress to confirm on-time delivery.
- Built strong relationships with customers and vendors through excellent customer service.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Entered invoice data into company's invoicing system to enable proper tracking and record keeping.
- Responded to customer concerns and questions on daily basis.
- Worked with customers to answer questions, resolve disputes and research discrepancies.
Education
Certification Program - Waitstaff Server Training
National Casino & Bartending Institute
East Bay Street09.2022
Certification Program - Business Office Assistant
Success Training College
Bernard Road04.2007
High School Diploma -
C. I. Gibson Senior High School
Marathon Road06.2003
Skills
- Adaptability
- Organizational
- Team Player
- Communication
- Empathy
- Customer Service
- Problem Resolution
Timeline
Server/ Waitress
Da Captain’s Deck Restaurant & Cigar Lounge
2022.12 - 2023.03
Waitress/ Server
The Bearded Clam Bar & Grill
2018.10 - 2020.03
Photographer
BahamaPix
2017.03 - 2017.09
Office Administrator
Island Care Couriers
2005.10 - 2011.03
Certification Program - Waitstaff Server Training
National Casino & Bartending Institute
Certification Program - Business Office Assistant
Success Training College
High School Diploma -
C. I. Gibson Senior High School
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