Keeyannah Hamilton
Onboarding coordinator
Faith Gardens,Nassau, Bahamas
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Passionate for providing excellent customer service and facilitating guest satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Onboarding Coordinator
Bahama Mar
09.2024 - Current
- Put together employee files and collected required digital or physical information to meet requirements.
- Created smooth onboarding processes to help new hires adjust to company policies, procedures and processes.
- Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
- Maintained accurate records of all onboarding activities, ensuring compliance with company policies and legal requirements.
Filing Clerk, Cashier, Receptionist
JS Johnson
09.2021 - 07.2023
- Managed physical records storage, ensuring proper labeling, organization, and safekeeping of essential documents.
- Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
- Supported team members, providing necessary documents and files for efficient decision-making processes.
- Oversaw file room operations for 7 employees and streamlined workflows to promote quicker turnaround.
Secretary
More 94 FM
07.2021 - 07.2021
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
Cashier
Paradise Games
05.2021 - 05.2021
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Hostess
Twisted lime
12.2019 - 03.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Secretary
Ministry of scholars
06.2016 - 07.2016
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
Education
High School Diploma -
06.2018
Skills
- Highly dependable
- Team building
- Computer literate
- Diligent
- Multi-task
- Fast learner
- Organization skills
- Time Management
- Verbal and written communication
- Customer and client relations
- Work independently
Certification
- Perfect Attendance
- Most overall academic improvement
- Participation in Key Club
- Participation in Lady’s Club
- Cheerleading
- Youth Empowerment Program
Accomplishments
- BJC: Math, English, Science, & Social Studies
- BGCSE: Math, English, History, Biology
- Most Overall Academic Improvement Award
References
Available Upon Request
Timeline
Onboarding Coordinator - Bahama Mar
09.2024 - Current
Filing Clerk, Cashier, Receptionist - JS Johnson
09.2021 - 07.2023
Secretary - More 94 FM
07.2021 - 07.2021
Cashier - Paradise Games
05.2021 - 05.2021
Hostess - Twisted lime
12.2019 - 03.2021
Secretary - Ministry of scholars
06.2016 - 07.2016
Bahamas Baptist Community College - ,
Noble Preparatory Academy - High School Diploma,
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