Keith A Laing
Nassau
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Manager
Restaurant Bahamas KFC
05.2012 - 01.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Education
High School Diploma -
C.I. Gibson Seconday School
Marathon Rd Nassau, Bahamas1991
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team motivation
- Staff training and development
- Staff supervision
- Task delegation
- Goal setting
- Staff management
Certification
Pitman in English Language and Mathematics
Bahama Host
CPR Certified
Serve Safe Certified
Timeline
Assistant Manager
Restaurant Bahamas KFC
05.2012 - 01.2025
High School Diploma -
C.I. Gibson Seconday School