Kendera Kemp
Marsh Harbour
Summary
Proven administrative professional with a track record of enhancing efficiency by implementing secure filing systems and excelling in customer service. Skilled in Microsoft Office Suite and adept at staff management, consistently recognized for outstanding team leadership and operational improvements. Demonstrates exceptional computer proficiency and a commitment to maintaining high levels of confidentiality and office administration excellence.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Phluid Phactory
07.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Receptionist
Fine Living Customs Brokerage & Ship Logistics
06.2023 - 06.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Sales Associate
Edge Couture
11.2021 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Assistant Housekeeping Supervisor
Chub Cay Resort & Marina
05.2017 - 12.2019
- Ensured strict adherence to safety protocols by educating staff on proper handling of chemicals and equipment usage.
- Promoted a positive work environment by recognizing outstanding team member performance regularly.
- Assisted in the development of housekeeping schedules for efficient staff allocation and workload management.
- Maintained high levels of cleanliness throughout the property by conducting regular inspections and addressing issues promptly.
- Coordinated special projects such as deep cleaning and seasonal maintenance tasks to ensure a well-maintained property.
Education
High School Diploma -
St. Francis De Sales Catholic School
Marsh Harbour, Bahamas06-2010
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Internal communications
- Employee timesheet processing
- Staff management
- Computer proficiency
- Microsoft Office Suite
Timeline
Administrative Assistant
Phluid Phactory
07.2024 - Current
Receptionist
Fine Living Customs Brokerage & Ship Logistics
06.2023 - 06.2024
Sales Associate
Edge Couture
11.2021 - 06.2023
Assistant Housekeeping Supervisor
Chub Cay Resort & Marina
05.2017 - 12.2019
High School Diploma -
St. Francis De Sales Catholic School
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