Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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Kenneisha Morrison

Kenneisha Morrison

Nassau ,Bahamas

Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Highly organized and detail-oriented with great multitasking and task prioritization skills with an extensive range of experience in retail, hospitality, education, administration, and service industries. Software Proficiency in Microsoft Office, POS/ MPOS systems, CRM software & Project Management software Working knowledge of social media platforms and tools. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.

Overview

12
12
years of professional experience

Work History

General Grand
02.2019 - Current
  • Chapter, Order of the Eastern Star: Stars of Hope #1125- Nassau, Bahamas
  • Oversees the development and execution of the vision and mission for the chapter
  • Create and maintain relationships throughout the organization
  • Engage in extracurricular activities and volunteer work within the local community
  • Served as Trustee, thus being responsible for properly managing all property and other assets
  • Served as Fundraising Chairperson, thus creating and executing plans to ensure the organization is fully funded in unison with the annual budgets
  • Actively participate in recruiting, and operations, as well as mitigating risk and negotiating through issues that compromise the financial future of the chapter.

Operations Assistant

Ocean Breeze Air Condition & Refrigeration
02.2016 - Current
  • Promoted from Receptionist to Customer Service Specialist to Operations Assistant within a 4-year period
  • Responsible for daily operations
  • Dispatch, manage and plan work orders for installation, repairs, and maintenance
  • Create and manage preventive maintenance contracts to facilitate customer retention
  • Assist customers in-person and via telephone in a professional manner and provided friendly, knowledgeable assistance
  • Interact with vendors, contractors, and professional services personnel to send and receive orders, direct activities, and communicate management instruction
  • Structure travel accommodations for staff, vouchers, agendas, and logbooks
  • Prepare documentation and reports for office and meetings
  • Coordinate and participate in promotional activities and career fairs
  • Develop marketing content such as blogs, promotional materials, and advertisements for social media.

Owner & Manager

Mojito Kings -Mini Bar Stall
09.2017 - 05.2022
  • Founded successful small business that grew by over 200% in under 2 years
  • Managed day-to-day operations
  • Supervised and trained 5 employees
  • Promoted products on multiple channels, including social media, online ad campaigns, word-of-mouth initiatives, and broadcasting networks
  • Improve customer engagement by delivering exceptional service while managing the bar and tending to all guest needs
  • Create new beverage recipes, and constantly made upgrades to fit the social climate
  • Lead and coordinate setup of special events and private parties
  • Created and maintained great industry relationships.

Brand Ambassador

Commonwealth Brewery & Bristol Wines & Spirits
05.2016 - 09.2017
  • Nassau, Bahamas
  • Built and maintained strong business relationships with staff and customers at retail locations
  • Demonstrated versatility and team-ship working along with different coworkers at every event
  • Display enthusiastic public relation skills and utmost customer service with extensive knowledge of the company’s product portfolio to customers in person and during live remote broadcasts
  • Knowledge of the beverage industry, product quality, value, and style
  • Represent the company and its product image at promotions, product launches, events, tastings, and festivals in Nassau and throughout the family islands
  • Manage, set up and house store displays responsibly
  • Influence sales and product diversity by bartending at private functions as well as events and promotions

Assistant Store Manager

The Cotton House
11.2014 - 02.2016
  • From Salesperson to Assistant Manager within 4 months
  • Recruited, interviewed, and hired individuals who would add value to the team
  • Managed the scheduling for store shifts and assigned employees to specific duties
  • Conducted, managed, and reordered inventory
  • Supervised in-store merchandising and displays
  • Administered the company’s social media marketing and advertising
  • Generated repeat business through exceptional customer service

Teachers Assistant

The New Reality Educare Center
07.2011 - 12.2013
  • Instructed small groups of students in basic concepts such as alphabet, shapes, and color recognition
  • Planned and led activities to develop students' physical, emotional, and social growth
  • Successfully improved student participation in classroom through the integration of creative role-playing exercises
  • Operated summer camps for children aged 5 to 13 years old and handled all aspects of planning curriculum and activities.

Education

BBA - Bachelor of Business Administration

The University of The Bahamas
University Drive
05.2024

Certification - Applied Commerical Air Conditioning Training

Comfort Star VRF Plus
Medley, Florida
2019

Certification - Business Management

Synergy Bahamas
Shirley St.
05.2018

Diploma - BGCSE (6)

Doris Johnson Senior High School
Prince Charles Drive
06.2011

English

Jordan Prince William
Zion Boulevard
2008

Skills

  • Business Correspondence Management
  • Internal Communications
  • Administrative Support
  • Travel Arrangement Scheduling
  • Bookkeeping
  • Workflow Processes
  • Inquiry Requests
  • Project Planning
  • Meeting Coordination
  • Administering Payroll
  • Customer Support
  • Leadership

Accomplishments

  • International Women’s Day Drive In Aid of The Dignified Girl Project; 2023
  • Colon Cancer Coalition: Get Your Rear in Gear - Bahamas: 5K Run/Walk for Colon Cancer Awareness;
  • AHR Expo For HVAC Professionals- Atlanta; 2023
  • AHR Expo For HVAC Professionals- Las Vegas; 2022
  • Stars of Hope #1125- Beach Clean Up/ Goodman’s Bay; 2021
  • Stars of Hope #1125- Fundraising Event; 2021
  • Stars Of Hope #1125- Fundraising Event; 2019
  • Professional Edge for New Graduates Workshop: Directed by Stacia Williams; 2011
  • Sister to Sister Collegiate Chapter: Pink for The Cure Fashion Show; 2012
  • Elizabeth Estates Children Home: Clothing Presser; 2012
  • Percis Rodgers Home for The Aged: Food Distributor & Dishwasher; 2012
  • Red Cross Fair: Bahamas Harvest Church: Cotton Candy Station; 2013
  • Carifta Games: Ticket Coordinator; 2013
  • Twenty-Seventh Annual Conference of Regional Central Banks' Information Systems Specialists: Brand
  • Ambassador for PayWorks Ltd.; 2017
  • Queen’s College Annual Career Fair: Brand Ambassador for Ocean Breeze & PayWorks Ltd.; 2018

References

Available Upon Request 

Timeline

General Grand
02.2019 - Current

Owner & Manager

Mojito Kings -Mini Bar Stall
09.2017 - 05.2022

Brand Ambassador

Commonwealth Brewery & Bristol Wines & Spirits
05.2016 - 09.2017

Operations Assistant

Ocean Breeze Air Condition & Refrigeration
02.2016 - Current

Assistant Store Manager

The Cotton House
11.2014 - 02.2016

Teachers Assistant

The New Reality Educare Center
07.2011 - 12.2013

BBA - Bachelor of Business Administration

The University of The Bahamas

Certification - Applied Commerical Air Conditioning Training

Comfort Star VRF Plus

Certification - Business Management

Synergy Bahamas

Diploma - BGCSE (6)

Doris Johnson Senior High School

English

Jordan Prince William

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Kenneisha Morrison