Khaliah Dames
Nassau,NP
Summary
I am a considered a hardworking and dependable employee seeking opportunity to expand my skills. Offering a positive attitude and the willingness to learn and grow in customer service environment. I'm bringing the understanding of the importance of excellent service and accurate order taking in the hospitality industry.
Overview
2
2
years of professional experience
Work History
Pool Server/Bartender
Sandals Royal Bahamian
01.2025 - Current
- Provided exceptional customer service, ensuring guest satisfaction and prompt resolution of inquiries.
- Collaborated with kitchen staff to synchronize food delivery and maintain service efficiency.
- Assisted in training new servers on menu offerings, service standards, and operational procedures.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Served food and beverages promptly with focused attention to customer needs.
- Delivered prompt and courteous service to guests at poolside.
- Monitored guest needs and responded efficiently to requests.
- Maintained cleanliness of pool area, ensuring safety standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Mix and serve beverages accurately according to established recipes and customer preferences.
- Maintain cleanliness and organization of bar area, ensuring compliance with health regulations.
Cashier
SuperValue
08.2023 - 07.2024
- Provided excellent customer service while promoting loyalty programs to increases sales potential
- Resolved customer complaints professionally in accordance with company policy
- Answered customer inquiries regarding store policies and procedures
- Kept customers happy by quickly processing payment and bagging purchases
- Enhanced shopping experiences by directing or escorting to product location on the sales floor
Office worker
Straw market
07.2023 - 07.2023
- Created spreadsheet to track data points related to customer accounts
- Maintained a professional demeanor while interacting with internal and external customers via phone or email
- Prepared documents for meeting including agendas minutes and presentations
- Managed front desk operations such as answering phones and responding to emails
Education
High School Diploma -
C.R Walker Senior High
01.2023
BJC - SOCIAL STUDIES AND FOOD N NUTRITION
H.O NASH Jr high
01.2020
Skills
- Customer service excellence
- Cash register operation
- Customer assistance
- Cash handling
- File organization
- Reliability
- Teamwork and collaboration
- Clear communication
- Guest satisfaction
- Safe food handling
- Quick decision making
- Reliability and punctuality
- Barista skills
- First aid training
- Beverage preparation
- Tableside service
- Table setting expertise
- Alcohol service regulations
- Team player attitude
- Strong multitasking
Timeline
Pool Server/Bartender
Sandals Royal Bahamian
01.2025 - Current
Cashier
SuperValue
08.2023 - 07.2024
Office worker
Straw market
07.2023 - 07.2023
BJC - SOCIAL STUDIES AND FOOD N NUTRITION
H.O NASH Jr high
High School Diploma -
C.R Walker Senior High