Khyara Ferguson
Nassau ,Bahamas
Summary
Dynamic and results-oriented professional with a proven track record at Big Boys Cafe, enhancing guest satisfaction and increasing bar revenue through exceptional customer service and sales expertise. Skilled in POS operation and cash handling, with a strong work ethic and ability to thrive in high-volume dining environments. Demonstrated success in team collaboration and guest engagement.
Overview
1
1
year of professional experience
Work History
Server / Cashier / Barmaid
Big Boys Cafe
05.2024 - 09.2024
- Maintained a clean and welcoming environment for guests with regular cleaning tasks and efficient organization.
- Handled customer complaints professionally, resolving issues promptly and maintaining guest satisfaction.
- Assisted in increasing bar revenue by upselling premium drinks and promoting daily specials.
Cashier / Server
Shrimp Shack
01.2024 - 02.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
Cashier
Super Value
09.2023 - 01.2024
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Teachers Aid
Mt Carmel Prep. Academy
07.2023 - 08.2023
- Provided personalized attention and support to struggling students, resulting in improved academic performance.
- Effectively differentiated instruction to accommodate diverse learning styles and individual needs within the classroom.
- Improved student retention rates by implementing engaging and interactive teaching methods.
Education
High School Diploma - Business Studies
Mt Carmel Prep Academy
Nassau Bahamas 07.2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Menu Memorization
- High-volume dining
- Food safety understanding
- Sales expertise
- Food safety practices
- Table Bussing
- Dining area maintenance
- Beverage Preparation
- Ordering Procedures
- Daily specials memorization
- POS operation
- Buffet setup and takedown
- Liquor, wine, and food service
- Price memorization
Timeline
Server / Cashier / Barmaid
Big Boys Cafe
05.2024 - 09.2024
Cashier / Server
Shrimp Shack
01.2024 - 02.2024
Cashier
Super Value
09.2023 - 01.2024
Teachers Aid
Mt Carmel Prep. Academy
07.2023 - 08.2023
High School Diploma - Business Studies
Mt Carmel Prep Academy
Similar Profiles
Trent TeradaTrent Terada
Youth Development Specialist at Boys and Girls Club of the Big IslandYouth Development Specialist at Boys and Girls Club of the Big Island
Nasheba DeJesusNasheba DeJesus
Office Manager at Big Boys Repair & Restoration INCOffice Manager at Big Boys Repair & Restoration INC
Jesse YounceJesse Younce
Owner at Big boys lawn careOwner at Big boys lawn care