Kiericah Williams
Nassau
Summary
Results-driven Human Resources professional with extensive experience in employee relations, recruitment, payroll management, and compliance. Adept at streamlining HR processes to enhance organizational efficiency and workplace culture. Passionate about fostering a productive and collaborative work environment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Office Assistant (Intern), Deputy Permanent Secretary
Ministry of Education, Science, and Technology
08.2014
- Provided administrative support to the Permanent Secretary’s office
- Maintained and organized confidential documents
- Coordinated departmental scheduling and records management
HR Administrative Assistant
Earthstone Concrete Pumping
06.2023 - Current
- Managed employee payroll, including National Insurance Board (NIB) contributions
- Coordinated recruitment efforts, scheduled interviews, and facilitated onboarding
- Developed and maintained digital filing systems for HR documentation
- Handled office correspondence, including drafting memos and company-wide emails
- Managed procurement and inventory of office supplies
Customer Service Representative
CIBC FirstCaribbean Bank
05.2015 - 05.2021
- Assisted clients with account transactions, inquiries, and conflict resolution
- Ensured adherence to financial regulations, including anti-money laundering policies
- Conducted employee training sessions on customer service and compliance
- Contributed to branch operational improvements and client satisfaction initiatives
Administrative Assistant
Oxford Medical Center
03.2009 - 05.2011
- Managed patient scheduling, records, and insurance verification
- Prepared detailed reports, including medical and operational summaries
- Facilitated recruitment and orientation for new employees
Education
Human Resources Management -
Bahamas Technical & Vocational Institute
Business Administration and Management -
College of The Bahamas
High School Diploma -
C.V. Bethel Senior High School
Skills
- HR Policy Development & Compliance
- Employee Onboarding & Training
- Recruitment & Talent Acquisition
- Payroll & Benefits Administration
- Performance Management Systems
- Conflict Resolution & Employee Relations
- Microsoft Office Suite & Data Analysis
- Organizational Development
- Risk Management & Anti-Money Laundering
Certification
- Leadership and Management Training
- Customer Service Professional Certification
- Bahama Host Certification
- Anti-Money Laundering & Risk Management Training
- Debt Collection Training
Awards
- Junior Achievement Commerce Award
- Special Projects Recognition
Timeline
HR Administrative Assistant
Earthstone Concrete Pumping
06.2023 - Current
Customer Service Representative
CIBC FirstCaribbean Bank
05.2015 - 05.2021
Office Assistant (Intern), Deputy Permanent Secretary
Ministry of Education, Science, and Technology
08.2014
Administrative Assistant
Oxford Medical Center
03.2009 - 05.2011
Business Administration and Management -
College of The Bahamas
High School Diploma -
C.V. Bethel Senior High School
Human Resources Management -
Bahamas Technical & Vocational Institute
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