Kimisha Hyatt
Jamaica
Summary
A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Housekeeper position. Ready to help the team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints, and resolving issues in a timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Housekeeper
Blu home construction and landscaping Ltd
04.2021 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
BARTENDER/SERVER
REDWOOD LOUNGE AND BAR
03.2023 - 04.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shifts, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Obtained cash bank and stocked service bar to prepare for the operation.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Set a positive tone for the entire dining experience as the first point of contact for incoming guests.
SERVER
KIRTS ON DE ROCKS and GRILL
12.2022 - 03.2023
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Inspected dishes and utensils for cleanliness.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server
M&S ISLAND DREAM HOTEL
12.2018 - 04.2019
- Cultivated warm relationships with regular customers.
- Set a positive tone for the entire dining experience as the first point of contact for incoming guests.
- Bussed and reset tables to keep the dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Utilized communication practices with kitchen staff to deliver customer meals in a timely manner.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
COOK /SERVER'S ASSISTANT
U & US RESTAURANT
10.2015 - 05.2016
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Prepared and served various food items in fast-paced environment.
- Maintained food safety and sanitation standards.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
Education
Diploma - Hospitality Management
Alison Education Company
Online 01.2024
Dilploma - Housekeeper
Alison Education Company
Online 11.2023
City And Guilds - Food Preparation
Distinction College
Spanish Town09.2018
High School Diploma -
Innswood High School
Old Harbour Road06.2012
Skills
- Clear and Effective Communication
- Flexible
- Energetic and Outgoing
- Complex Problem-Solving
- Interior and Exterior Cleaning
- Team player
- Excellent Written and Oral Communication
- Lost and Found Management
- Exceptional Time Management
- Natural Leadership
Timeline
BARTENDER/SERVER
REDWOOD LOUNGE AND BAR
03.2023 - 04.2023
SERVER
KIRTS ON DE ROCKS and GRILL
12.2022 - 03.2023
Housekeeper
Blu home construction and landscaping Ltd
04.2021 - Current
Server
M&S ISLAND DREAM HOTEL
12.2018 - 04.2019
COOK /SERVER'S ASSISTANT
U & US RESTAURANT
10.2015 - 05.2016
Diploma - Hospitality Management
Alison Education Company
Dilploma - Housekeeper
Alison Education Company
City And Guilds - Food Preparation
Distinction College
High School Diploma -
Innswood High School
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