Kirk Cooper
Freeport
Summary
Proven Sales Associate with a track record at Commonwealth Brewery LTD, adept in customer service and inventory control. Excelled in creating engaging displays and managing stock, boosting store performance. Known for exceptional teamwork and problem-solving abilities, significantly enhancing customer satisfaction and repeat business.
Overview
9
9
years of professional experience
Work History
Sales Associate
Commonwealth Brewery LTD (700 Wines & Spirits)
12.2014 - 02.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Receive Shipments & Orders made to the store and stock them in an organized manner.
- Developed strong rapport with customers and created positive impression of business.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Created attractive displays that stimulated customer interest and sales.
- Helped with the opening and stocking of new locations in Freeport, Grand Bahama
Education
Basic Electical 1, 2 & 3 Certificates - Basic Electical
Bahamas Technical And Vocational Institute
Freeport Grand Bahama12-2021
High School Diploma -
Grand Bahama Catholic High School
Freeport Grand Bahama06-2014
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Inventory control
- Store opening and closing
- Customer needs assessment
- Money handling
- Display setup
- Retail loss prevention
Timeline
Sales Associate
Commonwealth Brewery LTD (700 Wines & Spirits)
12.2014 - 02.2024
Basic Electical 1, 2 & 3 Certificates - Basic Electical
Bahamas Technical And Vocational Institute
High School Diploma -
Grand Bahama Catholic High School
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