Kisstell Darling
Accountant
Nassau,NP
Summary
Results-driven Accountant experienced in financial statement review, auditing and reporting. Well-versed in producing reports, evaluating department operations and handling month- and year-end closings. Meticulous, conscientious and methodical in approach.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Administration & Finance Officer
International Federation of Red Cross
Nassau, Bahamas
09.2020 - 12.2021
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Produced highly accurate internal and external letters and memoranda.
- Offered office-wide software support and training, troubleshooting issues and optimizing usage.
- Recorded expenses and maintained accounting records.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Created detailed expense reports and requests for capital expenditures.
- Executed record filing system to improve document organization and management.
Junior Accountant
Infincol Bahamas Ltd.
Nassau, Bahamas
10.2018 - 07.2020
- Reviewed financial documents to verify accounting data and mathematical accuracy.
- Managed complex finance projects under direction of senior management to meet deadlines and budget limitations.
- Evaluated and improved accuracy and completeness of financial records.
- Managed supplier accounts and built lasting relationships with suppliers.
- Performed advanced reviews of business operational trends and expected obligations to prepare accurate forecasts.
- Set up and improved accounting systems and processes to meet business needs and maximize operational success.
- Prepared journal entries and entered into system using Quick Books.
- Assisted with preparation of monthly financial statements.
- Reconciled month-end totals for timely and accurate reporting of financial information.
Customer Service Agent
Aliv (Telecommunications Company)
Nassau, Bahamas
08.2017 - 10.2018
- Entered customer interaction details in sales system to track requests, document problems and record solutions offered.
- Educated clients on account services and resolved client inquiries regarding statement information and account balances.
- Provided primary customer support to internal and external customers.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Contributed to company achieving and holding industry-leading customer service ratings.
- Addressed escalated customer service issues sent from sales and service teams to save customer relationships.
- Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations.
- Sought out training opportunities to enhance customer relationship management abilities and further boost satisfaction scores.
Receptionist
Ansbacher Bahamas
Nassau, Bahamas
05.2016 - 08.2016
- Managed multiple tasks and met time-sensitive deadlines.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Received and routed business correspondence to correct departments and staff members.
- Supported various administrative duties by proofreading, transcribing and invoicing.
- Oversaw inventory materials monitoring, requisitions and supply re-stocking.
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
- Liaised with vendors, contractors and professional services personnel to properly process orders.
- Corresponded with clients through email, telephone or postal mail.
- Aggregated and prepared documentation and reports for office meetings, distribution and filing.
- Sorted, received and distributed mail correspondence between departments and personnel.
Education
Bachelor´s - Accounting And Finance
University of The Bahamas
Nassau, Bahamas 08.2016 - Current
Certification - Microsoft Office
Shaw Academy
Dublin, Ireland 03.2020 - 05.2020
Certification - Tourism Management
Florida Atlantic University
Florida, USA 02.2020 - 05.2020
Certification - Quick Books Software
Synergy Bahamas
Nassau, Bahamas 02.2016 - 05.2016
Skills
Administration
Computer Proficiency
Creative Problem Solver
Proficient Quick Books
Data Entry
Keen Attention to Detail
Project Management
Time management
Expense reporting
Verbal and written communication
Affiliations
Youth Empowerment Program
Transition Mentorship
Girl´s Brigade 9th Nassau Company
Timeline
Administration & Finance Officer
International Federation of Red Cross
09.2020 - 12.2021
Certification - Microsoft Office
Shaw Academy
03.2020 - 05.2020
Certification - Tourism Management
Florida Atlantic University
02.2020 - 05.2020
Junior Accountant
Infincol Bahamas Ltd.
10.2018 - 07.2020
Customer Service Agent
Aliv (Telecommunications Company)
08.2017 - 10.2018
Bachelor´s - Accounting And Finance
University of The Bahamas
08.2016 - Current
Receptionist
Ansbacher Bahamas
05.2016 - 08.2016
Certification - Quick Books Software
Synergy Bahamas
02.2016 - 05.2016