Summary
Overview
Work History
Education
Skills
References
Additional Information
Timeline
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Kristen A. Edilall

Kristen A. Edilall

Nassau,Bahamas

Summary

To obtain a position that could capitalize on skills and experience that I have acquired, while allowing me opportunities for growth and development. Professional hospitality worker skilled in delivering exceptional dining experiences. Strong focus on teamwork and achieving high standards in fast-paced environment. Expertise in customer service, multitasking, and adapting to changing needs. Known for reliability and effective communication, ensuring guest satisfaction and smooth operation.

Overview

20
20
years of professional experience

Work History

Waiter

Cafe Matisse
03.2024 - Current
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

Waiter

Syrah Cellar Cafe
10.2023 - 04.2024
  • Meet and greet guests in a friendly, courteous and efficient manner without delays.
  • As a F&B team member I work both within the restaurant and bar areas.
  • Take guest orders and accurately input into the Micros system.
  • Clear and reset tables after guests have departed.

Supervisor & Waiter

Cafe Matisse
10.2005 - 08.2023
  • Responsible for Inventory and assisted in daily banking deposits for the restaurant.
  • Trained and coached staff members on customer services skills, food and beverage knowledge, and health and safety standards.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Education

Bahama Host Certification -

01.2016

High School Diploma -

C.V. Bethel High School
Nassau Bahamas

Skills

  • Over 10 years in food and beverage management
  • Strong communication and organizational skills
  • A self-motivated team player, with the ability to adapt to change in a fast paced environment
  • Skilled in the use of Microsoft Office and POS applications
  • Excellent Customer service
  • Attention to detail
  • Strong multitasking
  • Time management

References

REFERENCES AVAILABLE UPON REQUEST

Additional Information

Buyout Events and Services-

  • Bristol Events
  • Sapodilla
  • Northside Catering

Timeline

Waiter

Cafe Matisse
03.2024 - Current

Waiter

Syrah Cellar Cafe
10.2023 - 04.2024

Supervisor & Waiter

Cafe Matisse
10.2005 - 08.2023

Bahama Host Certification -

High School Diploma -

C.V. Bethel High School

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Kristen A. Edilall