Seasoned Senior Administrative Assistant with background in providing high-level administrative support, managing complex calendars and coordinating corporate events. Strengths lie in problem-solving skills, multitasking ability, and proficiency in office software such as MS Office Suite. Prior roles have showcased adaptability to diverse work environments and success in improving office efficiency through implementation of streamlined administrative processes.
Overview
7
7
years of professional experience
Work History
Senior Administrative Assistant
Wells Trucking & Custom Brokerage
Nassau
07.2024 - Current
Orchestrated executive calendars and schedules to optimize time management and improve meeting efficiency across departments.
Directed preparation and distribution of internal communications, ensuring timely and accurate information flow to stakeholders.
Coordinated travel arrangements and itineraries, reducing logistical errors and enhancing executive readiness for engagements.
Implemented document control procedures that improved retrieval accuracy and safeguarded confidential information.
Monitored office supply inventory and procurement, ensuring uninterrupted operations while controlling departmental costs.
Supervised onboarding coordination to expedite new hire integration and elevate initial employee experience.
Account management
Credit card / cash payments & processing
Invoicing
Organized complex scheduling for international shipments, ensuring timely coordination that increased operational reliability and minimized delivery discrepancies.
Maintained accurate inventory records for shipping supplies, ensuring consistent availability and reducing operational disruptions in daily logistics activities.
Implemented a centralized communication log for freight inquiries, accelerating issue resolution and improving responsiveness to client and customs requests.
Verified accuracy of customs invoices, preventing billing errors and enhancing financial integrity within freight and brokerage operations.
Digitized and organized shipment tracking records to enhance data accessibility, supporting timely decision-making and improving overall operational transparency.
Updated and distributed daily freight status reports, improving transparency and enabling proactive resolution of shipping discrepancies to enhance client trust.
Reviewed and reconciled freight billing discrepancies to ensure accurate financial records, strengthening audit readiness and supporting regulatory compliance.
Dispatcher
LA-PREEA MAJOR
Nassau, BS
12.2023 - 03.2024
Coordinated daily schedules and dispatch routes to maximize delivery efficiency and ensure timely arrivals at customer locations.
Monitored real-time transportation updates to promptly address delays and maintain consistent communication with drivers and clients.
Enforced safety regulations and compliance standards during dispatch operations, reducing risk and promoting secure delivery practices.
Collaborated with logistics and customer service teams to resolve shipment issues and enhance overall client satisfaction.
Optimized resource allocation by adjusting dispatch priorities based on demand, improving operational productivity and throughput.
Documented dispatch activities and maintained accurate records to support audit readiness and operational transparency.
Customer Service Agent / Boarding Agent / Flight Attendant
Western Air Ltd
Nassau
02.2019 - 11.2021
Facilitated efficient passenger check-in and boarding procedures to ensure timely departures and a streamlined customer experience.
Monitored cabin safety protocols and emergency equipment to maintain regulatory compliance and passenger security throughout flights.
Resolved customer inquiries and concerns during travel, promoting satisfaction and positive brand perception.
Collaborated with ground and flight teams to coordinate boarding sequences and optimize on-time performance.
Delivered in-flight services with attentiveness and professionalism, enhancing passenger comfort and engagement.
Education
Captains license - STCW 95
Gadites Maritime
BGCSE - English, Mathematics, Keyboarding, Biology, Religious Studies
Grand Bahama Academy
Skills
Microsoft Office Suite
Quick Books
Time Management Skills
Strong Communicator
Interpersonal skills
Attention to detail
Organization
Adaptability
Professionalism
Calendar management
Document control
Problem solving
Executive support
Timeline
Senior Administrative Assistant
Wells Trucking & Custom Brokerage
07.2024 - Current
Dispatcher
LA-PREEA MAJOR
12.2023 - 03.2024
Customer Service Agent / Boarding Agent / Flight Attendant
Western Air Ltd
02.2019 - 11.2021
Captains license - STCW 95
Gadites Maritime
BGCSE - English, Mathematics, Keyboarding, Biology, Religious Studies