Lateca Demeritte
Nassau
Summary
It has always been my heart's desire to work in the healthcare industry helping persons while on their road to recovery. I am still enthused about helping persons but my heart has shifted away from healthcare. With my recent experience working with both local and international guests on yacht and catamaran charters, I have found great joy with interacting and meeting every need and want of our guests. I will be an asset to any facility as I have been a great asset to the Princess Margaret Hospital for over 10 years. I will be both grateful and humbled once chosen to be apart of your team.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Guest Experience Lead
Tropical Breeze Tours
11.2023 - 02.2024
- Enhanced guest satisfaction by attentively addressing their needs and promptly resolving any issues.
- Streamlined the check-in process for improved efficiency and reduced wait times.
- Conducted regular inspections of public areas to ensure cleanliness, safety, and overall guest satisfaction.
ECG Technician
Princess Margaret Hospital
04.2012 - 09.2023
- Adhered to cleaning protocol for EKG machine, Holter cables and accessories to provide safe environment.
- Communicated with healthcare workers and physicians concerning test results.
- Administered testing with electrocardiogram for patients experiencing events and as screening tool.
- Educated patients on testing and preparation steps prior to procedure.
- Edited final test results to provide to physician for analysis.
- Monitored patient activity during stress test to record data.
- Scheduled patients for testing and conducted follow up calls to confirm and answer questions.
Food Service Worker
Kentucky Fried Chicken
09.2007 - 11.2011
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Education
No Degree - ECG
Southern Technical Institute
Orlando09.2016
High School Diploma -
Government High School
Yellow Elder06.2007
Skills
- Leadership Qualities
- Guest experiences
- Exceptional communication
- Guest Services
- Team Supervision
Languages
English
Certification
Graduated with honors
Six (6) BJC's
Six (6) BGCSE's
Timeline
Guest Experience Lead
Tropical Breeze Tours
11.2023 - 02.2024
ECG Technician
Princess Margaret Hospital
04.2012 - 09.2023
Food Service Worker
Kentucky Fried Chicken
09.2007 - 11.2011
No Degree - ECG
Southern Technical Institute
High School Diploma -
Government High School
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