Summary
Overview
Work History
Education
Skills
Timeline
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Leana Meadows

Nassau ,New Providence

Summary

Dynamic Operations Manager with a proven track record at Guardsman Bahamas, excelling in team leadership and staff training. Enhanced employee accountability and performance through strategic planning and implementation. Skilled in inventory management, fostering a collaborative environment that drives efficiency and growth. Committed to empowering teams to achieve exceptional results.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Operations Manager

GUARDSMAN BAHAMAS
05.2025 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Reported issues to higher management with great detail.

Head Teller

Guardsman Bahamas
08.2021 - Current
  • Counted, verified and handled bank deposits and armored car transactions.
  • Promoted an inclusive team environment that fostered collaboration, continuous learning, and employee growth.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Mentored junior tellers, fostering professional development and growth within the team.
  • Coordinated workflow among tellers, assigning tasks and monitoring performance for optimal efficiency during peak hours.
  • Created teller schedule to keep weekly and weekend shifts properly staffed.
  • Managed high-volume cash transactions daily, maintaining accuracy and efficiency under pressure.
  • Oversaw currency shipments and deposits while adhering to strict safety guidelines.
  • Balanced cash drawers consistently at end-of-day without discrepancies, ensuring accuracy in all transactions processed throughout the day.

Lead Teller

Guardsmen Bahamas
01.2018 - 07.2021
  • Assisted in training new tellers to ensure a consistent level of excellent service across the team.
  • Served as an essential resource for colleagues seeking guidance on policy interpretations or procedural clarifications.
  • Optimized workflow processes through effective communication with coworkers during peak hours.
  • Spearheaded cross-training initiative, enhancing team flexibility and service capabilities.

Education

Certificate - Project Management

Synergy Bahamas
Nassau
07.2020

High School Diploma -

Bahamas Academy SDA
Nassau
06.2012

Skills

  • Team leadership
  • Decision-making
  • Employee relations and conflict resolution
  • Planning and implementation
  • Staff training
  • Staff management
  • Inventory management

Timeline

Operations Manager

GUARDSMAN BAHAMAS
05.2025 - Current

Head Teller

Guardsman Bahamas
08.2021 - Current

Lead Teller

Guardsmen Bahamas
01.2018 - 07.2021

Certificate - Project Management

Synergy Bahamas

High School Diploma -

Bahamas Academy SDA

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Leana Meadows