Lerean Williams
Nassau,N.P.
Summary
Proven customer service expert with a track record of enhancing customer satisfaction. Demonstrates exceptional cash handling accuracy and a commitment to resolving customer issues, fostering repeat business. Excels in team collaboration and time management, ensuring efficient transactions and a positive shopping experience.
Overview
11
11
years of professional experience
Work History
Cashier / Sales Representative
Princess Hair & Beauty Mart
09.2019 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Cashier
Supervalue
04.2018 - 05.2019
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
Cashier
AsureWin
01.2014 - 09.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
Certification - Patient Care Technician
Bahamas School of Innovative Healthcare Profession
Nassau 03.2016
Business Technology
Bahamas Technical & Vocational Institute
Nassau 01.2012
Diploma -
Old Bight High
Cat Island 06.2011
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling and management
- Team collaboration
Timeline
Cashier / Sales Representative
Princess Hair & Beauty Mart
09.2019 - Current
Cashier
Supervalue
04.2018 - 05.2019
Cashier
AsureWin
01.2014 - 09.2015
Certification - Patient Care Technician
Bahamas School of Innovative Healthcare Profession
Business Technology
Bahamas Technical & Vocational Institute
Diploma -
Old Bight High
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