LESLIE LOPEZ JR
Nassau
Summary
Dedicated Human Resources professional bringing 10+ years of expertise in employee relations, benefits administration, recruitment and staff development. Talented in bridging gaps between employees and management to achieve objectives. Driven and decisive with passion for building and retaining highly effective teams.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Human Resources Manager
Disney Cruise Lines
06.2022 - Current
- Spearheaded talent acquisition, playing instrumental role in building and retaining high-caliber teams.
- Built comprehensive employee recruiting strategy.
- Identified and created recruitment and administrative performance metrics and data to analyze trends, drive change, and assess progress.
- Created effective talent acquisition training materials that supported culture and performance objectives.
- Developed communication and marketing plan and leveraged talent acquisition tools, resources, and campaigns to source and attract top talent.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Devised content strategy to effectively engage target audiences.
- Coordinated with design and media teams to develop high-quality creative assets.
- Maintained human resources regulatory compliance with local laws.
Human Resources Manager
AML Foods Ltd.
10.2020 - 05.2022
- Providing guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
- Developed succession plans and promotion paths for all staff.
- Launched company-wide HR strategies, practices and benefits to drive departmental and business objectives.
- Implemented a company-wide intranet website containing employee engagement, development, and bulletins.
- Guiding leaders and employees as subject matter expert in areas of employee classification and compensation studies, talent management and training.
- Creating and implementing forward-thinking initiatives to improve employee engagement by 34%.
- Assisting senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
- Assisting with representing the company in labor disputes at the Department of Labour
- Assisting with organizational culture change to overcome resistance to change through open communication for addressing employee concerns, allowing for different opinions and publicizing new strategies.
Human Resources Manager
Atlantis Bahamas
06.2019 - 10.2020
- Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives
- Maintained thorough understanding and knowledge of hiring practices, recruitment strategies and staffing industry trends.
- Improved project success rates with solid staff coaching, performance monitoring, quality assurance and effective problem resolution
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments
- Promoted employee welfare by maintaining proper protocols throughout investigations and disciplinary procedures
- Collaborated with management to build and implement effective, modern employment policies
- Communicated with potential hires to provide clarity on expected tasks, compensation and policies
- Coached managers through employee relations matters including employee engagement, documentation, discipline and performance improvement plans
- Helped change organizational culture to overcome resistance to change through open communication for addressing employee concerns, allowing for different opinions and publicizing new strategies
- Advised, coached and counseled managers and staff to support human resources policies, procedures, programs and labor relations.
Human Resources Specialist/Business Partner
Heineken (Commonwealth Brewery Limited)
12.2017 - 04.2019
- Coordinated with senior leadership and handled all managerial needs by implementing training and development solutions into business strategies
- Assist in the payroll and benefits for all employees in various locations and diminished financial discrepancies
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with management and compliance teams to ensure available information accuracy and usability
- Directed and controlled various benefit programs, including the company health fair, reward and recognition program, annual staff party and fun day events
- Implemented the new-hire program by incorporating training initiatives while resolving problems and processing related documents
- Worked directly with the Retail, Commercial and Finance Department to improve the company's climate survey results
- Maintained the work structure by updating job requirements and job descriptions for all positions
- Developed and posted vacancy announcements by leveraging online and print recruitment tools to attract highly-qualified candidates and develop robust talent pool
- Led management of HR policies regarding vacation, sick time, employee benefits, services and employment discrepancies or issues
- Planned and launched large-scale events that boosted employee participation
- Assist with representing the company in labor disputes at the Department of Labour
Kalik Brand Representative
Heineken (Commonwealth Brewery Limited)
02.2016 - 11.2017
- Implement and oversee promotional strategies for corporate and external customers
- Preserve brand's integrity by monitoring the consistency and quality of marketing content
- Cultivate effective partnerships with retail, sales and customer support staff
- Communicate plans and accomplishments to ensure alignment with senior management's objectives
- Analyze historical sales data and investigate new growth opportunities
- Effectively managing the brand's annual budget (over 1.8 million dollars) for media, advertising, sponsorship, point of sale material, and new product launch.
- Conduct trainings and seminars for brand promotional staff
- Worked closely with clients to identify their needs and challenges and provide solutions-oriented campaign themes
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Retail Marketing & Category Management Rep.
Heineken (Commonwealth Brewery Limited)
04.2013 - 01.2016
- Assisted with developing strategies and initiatives for all corporate stores within New Providence and the Family Islands
- Developed written reports and audits on all promotions within the organization
- Monitored and measured customer satisfaction with the use of research methods such as surveys and marketing trends
- Assisted with planning and execution of international supplier training and visits
- Planned and coordinated company's wine and food promotions in addition to sampling activities
- Distributed and coordinated store communication and point of sale material
Head Chef
Lyford Cay Club
10.2012 - 03.2013
- Enforced strict health and hygiene standards in the kitchen while, troubleshooting any problems that may have arise
- Plan menus for special events and private catering
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Implemented successful cross-marketing strategies such as food and wine pairings.
- Collaborated with staff members to create meals for large banquets.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Education
Retail Store Leadership - Business Management
MOHR Retail
Nassau, Bahamas01.2021
Certificate - Higher Education Teaching Certificate
Harvard University
Cambridge, MA2019
Master of Science - Organizational Learning and Leadership (Human Resource Development)
Barry University, Adrian Dominican School of Education
Miami, FL2015
Bachelor of Science - Hospitality Management
Florida International University, Chaplin School of Hospitality & Tourism Management
2012
Associate of Applied Science - Culinary Arts
The College Of The Bahamas
Nassau, New Providence2010
Skills
- Departmental Strategies
- Analytical and Research Skills
- Records Management
- Marketing
- Public Relations
- Succession planning
- WorkForce Improvements
- Recruitment
- Benefits and Compensation Management
- Training and Development
- Contract Negotiation
- Intranet management
Certification
- Senior Professional in Human Resources -International Certification (SPHRi)-Achieved February 2022
- Professional in Human Resources -International Certification (PHRi)-Achieved August 2019
- Heineken Human Resources Business Partnering Training -Achieved September 2018
- Law for Human Resources Manager Certification- Achieved June 2018 (UWI Open Campus)
- American Culinary Federation: Certified Culinarin- Achieved October 2012
Accomplishments/Activities
- 2022- Vice President of Membership for The Bahamas Human Resource Association
- 2016 - Member of The Bahamas Human Resource Association
- 2015 - Instructional Design Internship with New World Symphony ( Miami, Florida)
- 2015 - Rotaract Club of Nassau Sunset
Timeline
Human Resources Manager
Disney Cruise Lines
06.2022 - Current
Human Resources Manager
AML Foods Ltd.
10.2020 - 05.2022
Human Resources Manager
Atlantis Bahamas
06.2019 - 10.2020
Human Resources Specialist/Business Partner
Heineken (Commonwealth Brewery Limited)
12.2017 - 04.2019
Kalik Brand Representative
Heineken (Commonwealth Brewery Limited)
02.2016 - 11.2017
Retail Marketing & Category Management Rep.
Heineken (Commonwealth Brewery Limited)
04.2013 - 01.2016
Head Chef
Lyford Cay Club
10.2012 - 03.2013
Retail Store Leadership - Business Management
MOHR Retail
Certificate - Higher Education Teaching Certificate
Harvard University
Master of Science - Organizational Learning and Leadership (Human Resource Development)
Barry University, Adrian Dominican School of Education
Bachelor of Science - Hospitality Management
Florida International University, Chaplin School of Hospitality & Tourism Management
Associate of Applied Science - Culinary Arts
The College Of The Bahamas
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