L'Nell Eileen Kay Corriveau
Coral Harbour,NP
Summary
Dynamic leader with a proven track record at Lippert International Inc., enhancing organizational efficiency and fostering innovation. Skilled in strategic visioning and crisis management, I successfully secured significant funding and strengthened board governance, driving measurable outcomes and operational excellence. Passionate about team motivation and effective leadership, I cultivate strong relationships to maximize resources.
Overview
56
56
years of professional experience
3
3
Certifications
12
12
years of post-secondary education
Work History
President, Board of Directors
Lippert International Inc.
Nassau, New Providence Bahamas
05.2003 - Current
- Improved organizational efficiency by streamlining processes and overseeing strategic planning initiatives.
- Championed fundraising efforts, securing significant financial support for key programs and initiatives.
- Managed the organization's brand, ensuring consistent messaging across all platforms and a strong reputation within the community.
- Strengthened board governance by implementing best practices and providing ongoing training for board members.
- Encouraged collaboration and cross-functional teamwork among departments to break down silos and foster innovative problem-solving.
- Oversaw program development and evaluation to ensure alignment with organizational goals and measurable outcomes.
- Ensured fiscal responsibility by overseeing budget development, financial reporting, and internal controls.
- Prepared annual budget forecasts and monitored performance to meet organizational objectives.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
- Reduced operational costs through strategic cost management initiatives.
- Established and maintained strong relationships with customers, vendors, and strategic partners.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Monitored key business risks and established risk management procedures.
- Formulated and executed strategic initiatives to improve product offerings.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Managed approximately 20 incoming calls, and emails from customers daily.
- Encouraged collaboration and cross-functional teamwork among departments to break down silos and foster innovative problem-solving.
President, Board of Directors
Lippert Pintlepin Mfg. Inc.
Sherbrooke, Quebec, Canada
07.1984 - 05.2003
- Enhanced operational efficiency by implementing new technologies or systems that streamlined workflows or improved data management capabilities.
- Negotiated contracts with vendors, partners, or third parties to secure favorable terms supporting organizational objectives.
- Managed executive staff recruitment, hiring, and performance evaluations to maintain an effective leadership team.
- Increased public awareness of the organization's mission through targeted marketing campaigns and community outreach events.
- Encouraged collaboration and cross-functional teamwork among departments to break down silos and foster innovative problem-solving.
- Led the development of a comprehensive strategic plan, setting the direction for future growth and success.
- Supported project management team for optimal performance.
- Managed financial, operational, and human resources to optimize business performance.
- Represented the organization at industry conferences and events.
- Prepared annual budget forecasts and monitored performance to meet organizational objectives.
- Established and maintained strong relationships with customers, vendors, and strategic partners.
- Collaborated with legal, accounting, and other professional teams to review and maintain compliance with regulations.
- Monitored key business risks and established risk management procedures.
- Maintained P&L and shouldered corporate fiscal responsibility.
Owner of Gift Shop
Homestead Inc.
Lennoxville, Quebec, Canada
09.2000 - 04.2003
- Managed day-to-day business operations.
- Developed and maintained strong client relationships, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business's financial stability.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Enhanced the company's market position by identifying and pursuing new business opportunities.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing, and customer account operations efficiently.
Franchise Owner
H & R Block Tax Services
Magog, Quebec & Cowansille, Quebec, Canada
01.1975 - 12.1984
- Recruited and trained high-quality staff, resulting in increased customer satisfaction and loyalty.
- Oversaw payroll, business planning, and marketing for franchise operations.
- Calculated and submitted on-time and accurate royalty payments to the corporate office to maintain the franchise in good standing.
- Successfully resolved customer issues with diplomacy and professionalism, ensuring repeat business from satisfied clientele.
- Cultivated strong relationships with customers via in-store connections and a strong social media presence.
- Studied and achieved much knowledge of the current tax laws and how they affect income taxes.
- During these years I supervised employees, trained and improved on office techniques to earn the greatest output possible.
- Dealt with 20 plus customers per day.
Partner
Corriveau & Lavoie Enrg.
Magog, Quebec, Canada
07.1981 - 07.1984
- Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
- Achieved successful client outcomes by identifying and addressing their unique needs and goals.
- Accumulating experience in accounting and different principles of accounts payables, receivables, payrolls, and financial statements.
- I have obtained the use of a calculator with much precision.
Employee Tax Consultant
H & R Block Tax Services
Magog, Quebec, Canada
02.1974 - 05.1974
- Facilitated smooth communication between clients and taxing authorities during inquiries or disputes, achieving favorable outcomes.
- Streamlined tax preparation process for increased efficiency and accuracy.
- Educated clients about the impact of life events on their taxes, helping them make informed decisions.
- Evaluated client financial records to identify opportunities for reducing taxable income through strategic planning.
- Advised clients on best practices for maintaining compliance with changing tax regulations, and avoiding costly penalties.
- Furnished taxpayers with sufficient information and advice to facilitate correct tax form completion.
- Offered clients recommendations to reduce tax liabilities.
- Calculated estimated tax payments for clients.
- Completed and filed returns with tax departments at the Provincial and Federal Levels.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Utilized tax software to prepare returns and meet deadlines.
Machine Operator
Esty Ltee
Bedford, Quebec, Canada
07.1969 - 09.1971
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Loaded raw materials into machines and unloaded finished products to keep the manufacturing process running smoothly.
- Set up and run machinery to produce exceptional products for industrial needs.
Education
Associate of Arts - Accounting
Bishops University
Lennoxville, Quebec, Canada 09.1975 - 06.1987
High School Diploma -
Massey Vanier Regional School
Cowansville, Quebec, Canada06-1970
Skills
- Effective leadership
- Organizational management
- Crisis management
- Project oversight
- Leadership team building
- Organizational leadership
- Team motivation
- Decision-making
- Operational excellence
- Employee relations
- Staff management
- Staff training
- Company representation
- Process improvement
- Account management
- Cost control
Languages
English
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
Spanish
Beginner (A1)
Certification
1)Basic Federal Income Tax Preparation
2)Basic Accounting
#)La Corproation Professionelle des Comptables Generaux licencies du Quebec, for Company Law.
Interests
- Volunteering
- Hiking
- Mindfulness Practices
- Pilates
- Yoga
- Passionate about balancing physical health with mental and emotional wellness
- Road Trips
- Historical Exploration
- Getting involved in local advocacy groups to promote positive change in the community
- Offering time and support to shelters for the homeless, women, and animals
- Crafting and DIY Projects
- Creative Writing
- Baking
- Avid Reader
- Watching Movies and TV Shows
- Knitting and Crocheting
- Animal Care
- Volunteering at local animal shelters and rescue organizations
- Geocaching
- Personal Development and Self-Improvement
Affiliations
- Canadian Women's Club
Websites
Timeline
President, Board of Directors
Lippert International Inc.
05.2003 - Current
Owner of Gift Shop
Homestead Inc.
09.2000 - 04.2003
President, Board of Directors
Lippert Pintlepin Mfg. Inc.
07.1984 - 05.2003
Partner
Corriveau & Lavoie Enrg.
07.1981 - 07.1984
Associate of Arts - Accounting
Bishops University
09.1975 - 06.1987
Franchise Owner
H & R Block Tax Services
01.1975 - 12.1984
Employee Tax Consultant
H & R Block Tax Services
02.1974 - 05.1974
Machine Operator
Esty Ltee
07.1969 - 09.1971
High School Diploma -
Massey Vanier Regional School