Lonica Joseph
Nassau,New Providence
Summary
A hard working and skillful individual proficient in time management. Provides professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, and inventory management. Excellent sales, service and time management abilities.
Overview
2
2
years of professional experience
Work History
Sales Associate
Peachy Flamingo Bahamas
Harbour Bay, Shopping Plaza
12.2022 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored
Chief Executive Officer- Nail Technician
Self Employed
Robinson Road
02.2022 - Current
- Established foundational processes for business operations.
- Developed and executed comprehensive marketing campaigns, driving significant growth in customer base.
- Analyzed and tracked business metrics and made appropriate adjustments to meet supply and demand needs.
- Managed financial, and operational resources to optimize business performance.
- Established and maintained strong relationships with customers, and vendors.
Education
Bachelor Of Business Administration - Accounting
University of The Bahamas
Oakes FieldHigh School Diploma -
R. M. Bailey Senior High
Robinson Road06.2021
Leaving Certificate -
C. H. Reeves
Montel Heights06.2018
Skills
- Problem-solving skills
- Teamwork and Collaboration
- Time Management
- Familiar with Office 365 (Excel, Word…etc)
- Perform Practical Accounting Tasks (profit and loss accounts, statement of cash flows…etc)
- Great Customer Service
- Verbal/written communication
- Cash Register Operation
- Cash Handling Accuracy
- POS System Operation
- Payment Processing
- Multi-tasking strength
- Reliable and punctual
- Goal-Oriented
Languages
Chinese (Mandarin)
Elementary (A2)
Spanish
Elementary (A2)
English
Bilingual or Proficient (C2)
Timeline
Sales Associate
Peachy Flamingo Bahamas
12.2022 - Current
Chief Executive Officer- Nail Technician
Self Employed
02.2022 - Current
Bachelor Of Business Administration - Accounting
University of The Bahamas
High School Diploma -
R. M. Bailey Senior High
Leaving Certificate -
C. H. Reeves