Dedicated professional with experience at Greater Boston Center (Kay Pam) and AMAZON, excelling in personal hygiene assistance and customer service. Achieved improved patient comfort and satisfaction through attentive care and efficient problem-solving. Skilled in housekeeping and parcel handling,
Developed strong interpersonal and caregiving skills in home healthcare environment. Skilled in providing compassionate support, assisting with daily living activities, and maintaining nurturing environment.
Work History
HHA and Activity Associate
Greater Boston Center (Kay Pam)
1132-1138 Blue Hill Ave Dorchester MA 02124
09.2024 - 01.2025
Helped Seniors maintain their independence though.
Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and selfconfidence.
Improved patient comfort by providing compassionate and attentive care in various daily activities.
Transported patients safely to appointments, errands, or social outings, ensuring timely arrival and an enjoyable experience.
Monitored changes in clients' conditions to report concerns to supervisor.
Parcel Handler
AMAZON
STOUGHTON, MA 02072 (Part Time Weekend)
08.2024 - 01.2025
Provided excellent customer service when addressing inquiries about lost or damaged parcels, resolving issues promptly to maintain positive client relationships.
Showcased excellent attention to detail by identifying discrepancies in parcel information or addressing inconsistencies in tracking data, resulting in more accurate shipping records and improved customer satisfaction.
Loaded and unloaded delivery vehicles efficiently, minimizing delays in shipment departures and arrivals.
Assisted team members with heavy or oversized parcels, promoting a safe working environment and preventing injuries.