LOUNA O’BRIEN
Nassau
Summary
I am a diligent customer service provider and Server, I would be a great asset to the establishment by providing excellent, efficient and superior service, in roles that meet my capabilities, skills and experiences. I am also multilingual in English, French and Creole.
Diligent worker with solid background in providing exceptional customer service in high-paced environments. Demonstrates strong multitasking abilities and attention to detail.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Server/ Spa Attendant
Sandals Royal Bahamian Resort
01.2022 - Current
- Server/ Spa Attendant
- 2Year 3Months Jan 2022-ongoing
Cashier/ Customers Service Representatives
The Island Game (TIG Investments)
04.2019 - 10.2021
- Cashier/ Customers Service Representatives
- 2 years April 2019 – Oct 2021
Housekeeping training
Warwick Resort
10.2018 - 12.2018
- Housekeeping training
- 2 Months October 2018 – December 2018
Cashier / Customers Service Representatives
WESTERN HARDWARE & LUMBER CO LTD
04.2017 - 07.2018
- Cashier / Customers Service Representatives
- 1 year and 2 Months April 2017 – July 2018
Salad bar helper, Cashier / customers Service Representatives
SUPER VALUE STORE
09.2013 - 05.2016
- Salad bar helper
- Cashier / customers Service Representatives
- 2 years Sept 2013 – May 2016
Education
High School -
C. I. Gibson Senior High School
01.2012
Junior High School - undefined
D. W. Davis Junior High School
01.2009
Skills
- Customer service skills
- Time management
- Leadership
- Good Teamwork
- Excellent Communication skills
- Ability to adapt
- Good at multitasking
- Computer literacy
- Guest engagement
- Cash handling
- Exceptional customer service
- Strong work ethic
References
References available upon request
(BGCSE)
- BIOLOGY
- HISTORY
- MUSIC
- ENGLISH
(BJC)
- SOCIAL STUDIES
- ENGLISH
- MATHEMATICS
- RELIGIOUS KNOWLEDGE
Certification
- Guest Service Gold,Sandals Royal Bahamian -
- Emotional Intelligence Sandals Royal Bahamian
Additional Information
formally enrolled at Aspen College and Bahamas Baptist College
Languages
French
Advanced (C1)
English
Bilingual or Proficient (C2)
Timeline
Server/ Spa Attendant
Sandals Royal Bahamian Resort
01.2022 - Current
Cashier/ Customers Service Representatives
The Island Game (TIG Investments)
04.2019 - 10.2021
Housekeeping training
Warwick Resort
10.2018 - 12.2018
Cashier / Customers Service Representatives
WESTERN HARDWARE & LUMBER CO LTD
04.2017 - 07.2018
Salad bar helper, Cashier / customers Service Representatives
SUPER VALUE STORE
09.2013 - 05.2016
Junior High School - undefined
D. W. Davis Junior High School
High School -
C. I. Gibson Senior High School
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