At Cafe Matisse, I spearheaded restaurant operations, enhancing customer satisfaction and profitability through strategic menu development and promotions planning. My leadership in team management and adeptness in restaurant operations management resulted in a notable increase in efficiency and service quality, showcasing my ability to meet and exceed employer expectations.
As a restaurant manager, I oversaw the daily operations of a restaurant, ensuring smooth functioning, customer satisfaction, and profitability. Some of my obligations include:
Ensuring a positive dining experience by addressing customer needs, handling complaints, and maintaining quality service.
Managing inventory, ordering supplies, and ensuring that food and beverages meet quality and safety standards.
Monitoring budgets, controlling costs, analyzing sales, and ensuring profitability through effective pricing and expense management.
Implementing marketing strategies, promotions, and events to attract and retain customers.
Overseeing kitchen and dining operations, ensuring efficiency in food preparation, service, and overall restaurant flow.