LYNETTE COLEBY
Information Systems & Technology Leader
NASSAU,NP
Summary
Highly skilled senior-level IT executive with over 22 years of expertise in planning, coordinating, and implementing enterprise-wide systems, infrastructure, and staffing strategies. Demonstrated ability to successfully lead and deliver complex IT projects, including office relocation with IoT smart office integration. Proven track record in portfolio management, effectively aligning IT initiatives with business objectives to drive growth and innovation.
Overview
27
27
years of professional experience
9
9
years of post-secondary education
6
6
Certifications
Work History
Information Technology Service, Project, and Training Manager
BAHAMAS AUTOMATED CLEARING HOUSE
03.2019 - Current
- Define and execute IT strategy that aligns with the company's business objectives and growth plans
- Oversee the daily operations of the IT department, ensuring effective and efficient technical support for all business units
- Establish and enforce IT policies, procedures, standards, and methodologies to ensure data accuracy, security, and legal and regulatory compliance
- Identify potential IT risks and implement measures to mitigate them, ensuring business continuity and data integrity
- Define all IT projects, ensuring they are delivered on time, within budget, and meet the desired business objectives and quality standards
- Lead the company's technology direction by evaluating and identifying investment opportunities that enhance efficiency and competitiveness
- Oversee and manage the IT team, promoting a culture of innovation and continuous improvement
- Develop talent and build a high-performing IT team
- Develop and manage the IT budget, aligning expenditures with strategic priorities and ensuring a return on technology investments
- Manage relationships with key IT vendors, ensuring service agreements are met and that these relationships support business goals
- Oversee the development and execution of disaster recovery and business continuity plans, ensuring the organization can operate during a crisis or system failure
- Develop and implement IT training programs for staff, evaluate their effectiveness, and refine them as necessary to ensure continuous learning and development
- Establish the PMO and create budgets for new initiatives
- Designing and customizing technological systems and platforms to improve customer experience
- Develop and strengthen working relationships with internal business units and partners.
Senior Information Technology Manager
AMLFOODS LIMITED
10.2004 - 02.2018
- Manage and lead formal and informal cross-functional teams to support the communication/computer needs of 1000 users spanning two islands
- Manage corporate network and critical networks, protecting network assets
- Designing and customizing technological systems and platforms to improve customer experience
- Establish the PMO and create budgets for all new store locations
- Approve, sponsor, and spearhead the implementation of strategic initiatives
- Develop, apply, and manage specific security controls as required by organizational policies
- Oversight and management of the organization's approach to the use of Technology
- Establish and maintain external communications with vendors
- Develop and strengthen working relationships with other business units, customers, and partners
- Training, Team Building, and coaching technical staff, aided staff in troubleshooting complex issues
- Directly responsible for the Information Technology Budget for 11 locations
- Develop organizational strategies that address information security policy standards and guidelines
- Develop Network infrastructure, Policy, SOP, and tactical planning manuals
- Manage connectivity with remote sites via fiber optic connection with Central Network Operations.
Software Specialist
Canada life
02.2003 - 08.2004
- Assist in the development of Ingenium Software for the insurance business
- Serve as a subject matter expert for Ingenium, active in User Acceptance Testing (UAT)
- Train users and departments in Ingenium software.
Consultant, Network, and Telecommunication
SYSTEM RESOURCE GROUP
06.2000 - 01.2003
- Design, implement, and support vendor network data and voice systems
- Train junior network staff on voice systems.
Consultant, Hardware, and Software
THE AMOURY COMPANY
01.1998 - 06.2000
- Implement and support vendor software and hardware systems
- Primary support for Accounting Software Packages (Accpac, QuickBooks, Peachtree, and Real World)
- Structured Cabling Projects and PC Hardware Troubleshooting and Upgrades.
Education
Doctor of Management in Organizational Leadership With Specialization in Information Systems And Technology - DM/IST -
UNIVERSITY OF PHOENIX
Phoenix, Arizona 05.2021 - 12.2023
Post Master's Certificate in Information Systems and Technology Leadership - CERT/D-IST - Information Technology
UNIVERSITY OF PHOENIX
Phoenix, Arizona 01.2021 - Current
Master of Information Systems Management - undefined
UNIVERSITY OF LIVERPOOL
01.2011 - 12.2013
Skills
Strategic & Tactical Planning
Certification
Mitel Corporation 3100 IP
Affiliations
- Delta Mu Delta Honor Society (DMD) - inducted into this international honor society for high-achieving business students in recognition of academic excellence.
- Project Management Institute (PMI) - active member since 2018, demonstrating ongoing commitment to the project management profession.
- PMI South Florida Chapter - Active member since 2020, engaging in regional project management initiatives and continuing professional development
Notable Projects
Business Analytics
Network Virtualization
IS Network Security Hardening
Franchise Modernization (software/hardware)
Document management system & Paperless Strategy
Telephony Upgrade
New Ventures and remodel -Design, implementation, and management of all network projects
IaaS and Redesign, implementation, and management of New network
Relocation and redesign of corporate office, including IoT and smart office integrations.
Timeline
Doctor of Management in Organizational Leadership With Specialization in Information Systems And Technology - DM/IST -
UNIVERSITY OF PHOENIX
05.2021 - 12.2023
Post Master's Certificate in Information Systems and Technology Leadership - CERT/D-IST - Information Technology
UNIVERSITY OF PHOENIX
01.2021 - Current
Information Technology Service, Project, and Training Manager
BAHAMAS AUTOMATED CLEARING HOUSE
03.2019 - Current
Master of Information Systems Management - undefined
UNIVERSITY OF LIVERPOOL
01.2011 - 12.2013
Senior Information Technology Manager
AMLFOODS LIMITED
10.2004 - 02.2018
Software Specialist
Canada life
02.2003 - 08.2004
Consultant, Network, and Telecommunication
SYSTEM RESOURCE GROUP
06.2000 - 01.2003
Consultant, Hardware, and Software
THE AMOURY COMPANY
01.1998 - 06.2000
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