Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Malissa Russell

Nurse Aide-Cashier
Nassau,New Providence

Summary

High-performing Cashier Supervisor focused on helping front-line staff handle high work volumes with skill and positivity. Excellent trainer and team leader with proven expertise in keeping associates motivated and productive. They demonstrated good money-handling and record-keeping abilities.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Health Care Aide

WestView Health Centre
Edmonton, AB
04.2019 - 08.2024
  • Bath, assist with oral care, dressing, Medication
  • Provide each patient with reassurance and encouragement.
  • Documented information in patient charts and communicated status updates to the Registered Nurse.
  • Responded to patient alarms and needs assessment requests to identify the course of treatment.
  • Planned, prepared, and served meals and snacks according to meal diets.
  • Promoted patient satisfaction by assisting with bathing, dressing, toileting, and exercising.
  • Assisted with adequate nutrition and fluid intake.
  • Transfer patients to w/c and bed safely
  • Provided total hygiene care to 15 patients per shift by assisting with skin care, bathing, and toileting.

Cashier Supervisor

Shell Gas Station
Nassau
2009.08 - 2024.01
  • Built positive relationships with customers to increase repeat business.
  • Trained cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
  • Verified accuracy of daily cashier batches by checking receipts, checks, and cash.
  • Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.

Health Care Aide

Nurse Next Door
Edmonton, Canada
05.2018 - 08.2019
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Maintained a clean, safe, and well-organized patient environment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Assisted in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Total hygiene care to 16-25 patients per shift by assisting with skin care, bathing, and toileting.
  • Assisted with patient transfer and ambulation.

Health Care Aide

Nurse Next door
Edmonton, AB
01.2019 - 07.2019
  • Quick problem solver
  • Bath, assist with dressing, oral care assisted patients with daily living such oral care, feeding
  • Measure urine output, document report to Nurse
  • Changed ostomy bag, assisted with medication
  • Answer patient call bell
  • Excellent communication and attention to detail
  • Compassionate and patient
  • Customer service skills
  • Excellent communicator
  • Planning and organizing
  • lift 50lbs transfers to bed and w/c safely
  • Team leader

Cashier

Resorts World Bimini+
Nassau
01.2011 - 06.2016
  • Handled cash with high accuracy and checked bills for fraud.
  • Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
  • Used POS system to enter orders, process payments, and issue receipts.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Responded promptly to requests for assistance, spills, and customer inquiries.
  • Welcomed customers and helped determine their needs.
  • Make sure chip flow is accurate

Education

Some College (No Degree) - Health Care Aide

Nightingale Academy College
Edmonton, AB

Skills

  • Medical terminology knowledge
  • Grooming and bathing assistance
  • Quick problem solver
  • Excellent communicator
  • Compassionate and patient
  • Flexible, adaptive & can handle working under pressure
  • Interpersonal skills
  • Professional and a team worker

Certification

  • Diploma in Health Care Aide
  • Vaccinated 2 doses
  • CPR training
  • HCA directory up to date
  • Dementia care
  • Mental Health and Additions
  • HCA Professional Development
  • Palliative care and end of life

Timeline

Health Care Aide

WestView Health Centre
04.2019 - 08.2024

Health Care Aide

Nurse Next door
01.2019 - 07.2019

Health Care Aide

Nurse Next Door
05.2018 - 08.2019

Cashier

Resorts World Bimini+
01.2011 - 06.2016

Cashier Supervisor

Shell Gas Station
2009.08 - 2024.01

Some College (No Degree) - Health Care Aide

Nightingale Academy College

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Malissa RussellNurse Aide-Cashier