Manyor Abraham

Expert in Defense Procurement, ITAR/EAR Compliance, DDTC Licensing, DSP Authorizations, International Trade Controls, Supply Chain Management, Customs Compliance, and Cross-Border Operations for Aerospace & Dual-Use Programs

• Led complex procurement activities across international defense and dual-use programs, managing high-value sourcing initiatives, supplier negotiations, contract execution, strategic vendor relationships, and mission-critical acquisitions supporting advanced military and aerospace platforms.
• Directed supplier development, qualification, auditing, and performance monitoring to ensure compliance with military specifications, aerospace standards, contractual obligations, and customer-specific quality requirements.
• Provided technical and engineering support to procurement teams, facilitating the acquisition of highly specialized components, assemblies, and defense systems while ensuring alignment with engineering, manufacturing, and program requirements.
• Demonstrated technical familiarity with defense technologies including unmanned aerial systems (UAS/UAVs), fuzing systems, precision-guided munitions components, electromechanical assemblies, and ITAR-controlled defense articles, supporting procurement, supplier engagement, technical evaluations, and lifecycle management.
• Coordinated and participated in technical training programs and knowledge-transfer activities related to ITAR-controlled products, defense equipment, fuzing technologies, and aerospace systems, enabling compliant procurement and operational readiness across multidisciplinary teams.
• Managed end-to-end supply chain operations and international logistics for regulated defense products, optimizing delivery performance, risk mitigation, inventory control, and operational continuity across multinational programs.
• Ensured full compliance with export control regulations, trade compliance requirements, and international regulatory frameworks governing defense and dual-use technologies, mitigating legal and commercial risks throughout the procurement lifecycle.
• Coordinated Quality Assurance activities and Military Acceptance processes in collaboration with suppliers, engineering organizations, quality departments, and governmental authorities.
• Supervised cross-functional teams and drove operational leadership initiatives focused on process optimization, cost reduction, continuous improvement, and supply chain resilience.
• Extensive knowledge and practical management of Italian Article 28 licensing requirements, including authorization processes governing the transportation, storage, handling, manufacturing, and movement of defense-related materials and controlled products within Italy, ensuring full regulatory compliance throughout the product lifecycle.
• Proven expertise in the application and operational management of Italian Law 185/90, overseeing the import, export, transfer, and regulatory compliance of ITAR-controlled and defense-related articles across European and non-European jurisdictions while coordinating licensing activities and ensuring adherence to national and international defense trade regulations.
• Strong experience in U.S. export control compliance, including the preparation, coordination, administration, and lifecycle management of DSP-5, DSP-6, and DSP-85 license applications and supporting documentation, ensuring alignment with program requirements and contractual obligations.
• Extensive working knowledge of DDTC (Directorate of Defense Trade Controls) procedures and regulatory requirements, including licensing workflows, proviso implementation, electronic submissions, stakeholder coordination, compliance monitoring, and the management of license amendments, renewals, modifications, and related documentation.
• Familiar with the administration and execution of Technical Assistance Agreements (TAAs), Manufacturing License Agreements (MLAs), ITAR-controlled technical data transfers, export authorizations, proviso implementation, and cross-border compliance processes in collaboration with OEMs, legal departments, engineering organizations, and international partners.
• Experienced in coordinating customs and trade compliance activities related to Inward Processing Relief (Perfezionamento Attivo) in Italy, supporting the temporary importation of defense-related goods for manufacturing, processing, assembly, repair, or integration prior to compliant re-export or customs discharge, while optimizing duty management and ensuring adherence to applicable customs regulations.
• Knowledgeable in the management and operational oversight of Warehouse and Distribution Authorization (WDA) and controlled warehousing practices supporting the secure receipt, storage, inventory management, traceability, and distribution of regulated defense articles within compliant supply chain environments.
• Experienced in coordinating the compliant storage and inventory control of ITAR-controlled materials located in U.S.-based warehouses while owned by international defense organizations, ensuring segregation, accountability, export control compliance, traceability, and coordination with logistics providers and authorized stakeholders.
• Managed interactions with governmental authorities, customs agencies, defense contractors, OEMs, freight forwarders, and international stakeholders to support compliant cross-border transfers, industrial cooperation programs, licensing activities, and strategic procurement initiatives.
• RWM Italy S.p.A. – Rheinmetall Group: contributed to one of Europe's leading defense organizations by leading cross-functional initiatives that optimized supply chain performance, strengthened supplier networks, enhanced regulatory compliance, streamlined workflows, improved cost efficiency, and supported the successful execution of complex international defense programs.

• Managed procurement processes to ensure timely supply of materials and services.
• Negotiated contracts with suppliers to secure competitive pricing and favorable terms.
• Coordinated end-to-end international logistics operations and transportation planning in accordance with Incoterms® 2020, ensuring seamless execution of multimodal shipments, on-time deliveries, and optimized supply chain performance.
• Managed complex import/export processes and customs documentation, collaborating with freight forwarders, customs brokers, carriers, and international stakeholders to facilitate compliant and efficient cross-border trade.
• Optimized logistics workflows by improving shipment planning, inventory coordination, and transportation strategies, contributing to increased operational efficiency and cost-effective supply chain management.
• Acted as a key liaison between procurement, operations, warehouse, and logistics teams, ensuring alignment across functions and supporting the successful execution of time-critical projects.
• Monitored logistics performance indicators (KPIs), proactively identifying process improvements, mitigating transportation risks, and enhancing service reliability and customer satisfaction.
• Worked closely with Quality Assurance teams to ensure compliance with AQAP and ISO 9001 standards, actively supporting internal and external audits, inspections, corrective actions, and continuous improvement initiatives.
• Coordinated supplier communications and logistics issue resolution, minimizing disruptions and ensuring continuity of operations through effective problem-solving and stakeholder management.
• Maintained accurate shipping records, customs documentation, and operational reports while ensuring adherence to company procedures, international trade practices, and contractual requirements.
• Demonstrated strong organizational skills, analytical thinking, and the ability to manage multiple priorities in fast-paced, multinational environments, contributing to resilient and high-performing supply chain operations.

• Developed and implemented strategic planning initiatives to optimize resource allocation, improve operational efficiency, and support business objectives across cross-functional organizations.
• Coordinated multidisciplinary teams involving engineering, manufacturing, procurement, quality, and supply chain functions to align project execution with corporate priorities and production targets.
• Supported planning and execution of semiconductor manufacturing activities by monitoring schedules, capacity utilization, and operational constraints to ensure timely delivery of key milestones.
• Analyzed market trends, technology developments, and competitive landscapes to support strategic decision-making, business planning, and long-term operational initiatives.
• Collaborated with production and industrial engineering teams to identify process improvement opportunities, enhance workflow efficiency, and reduce operational bottlenecks.
• Assisted in project management activities, tracking deliverables, risks, dependencies, and performance indicators to ensure successful execution of complex initiatives.
• Worked closely with procurement and supply chain stakeholders to coordinate material availability, production planning, and inventory optimization in support of manufacturing continuity.
• Contributed to data-driven decision-making by preparing reports, analyzing operational metrics, and presenting actionable insights to management.
• Participated in continuous improvement initiatives focused on productivity enhancement, cost optimization, quality performance, and process standardization.
• Demonstrated strong analytical, organizational, and stakeholder management skills while operating in a highly regulated, technology-driven, and international semiconductor environment.

Credit & Collections Specialist

• Managed a high-volume portfolio of customer accounts, proactively monitoring outstanding balances and implementing effective collection strategies to reduce delinquency and improve cash flow performance.
• Negotiated payment arrangements and settlement solutions with customers, balancing commercial objectives with client relationships while consistently achieving recovery targets.
• Conducted financial assessments and account analyses to identify risks, prioritize collection activities, and support informed decision-making.
• Utilized advanced investigative and skip-tracing techniques to locate hard-to-reach debtors and maximize recovery opportunities in complex cases.
• Built and maintained professional relationships with customers, legal representatives, and external stakeholders, resolving disputes through effective communication and negotiation.
• Developed and optimized debt recovery procedures and operational workflows, contributing to increased efficiency, standardized processes, and improved collection outcomes.
• Prepared reports and performance analyses to monitor portfolio trends, support management decisions, and identify opportunities for continuous process improvement.
• Demonstrated strong analytical, negotiation, and problem-solving skills while operating in target-driven environments requiring accuracy, resilience, and attention to detail.

Operations & Team Coordinator

• Delivered high-quality operational and customer service support, fostering strong relationships with internal stakeholders, external partners, and clients while contributing to the organization's reputation for reliability, professionalism, and service excellence.
• Coordinated and supervised daily team activities, assigning responsibilities, monitoring performance, mentoring colleagues, and providing hands-on support to ensure business continuity and the successful achievement of operational objectives.
• Analyzed distribution and fulfillment requirements to optimize inventory levels, improve stock availability, and reduce operational costs through efficient planning and resource allocation.
• Developed and implemented process improvements to enhance order fulfillment efficiency across multiple sales and distribution channels, ensuring timely and accurate execution.
• Managed accounting and administrative activities related to commercial operations, including financial reconciliations and transaction monitoring for key customer accounts.
• Oversaw the operational accounting support for Vivino, ensuring accurate processing of financial records, reconciliation of transactions, and effective coordination with internal teams to maintain data integrity and service quality.
• Collaborated with logistics, warehouse, finance, and customer service functions to streamline workflows, resolve operational issues, and improve overall business performance.
• Demonstrated strong leadership, organizational, and analytical skills in fast-paced environments, driving efficiency, accountability, and continuous process improvement.

• Delivered exceptional customer service in a high-volume retail environment, assisting more than 100 customers per day and ensuring an efficient, positive, and solution-oriented shopping experience.
• Processed cash and electronic transactions with a high level of accuracy and accountability, consistently balancing daily cash reconciliations and adhering to company financial procedures.
• Maintained merchandising standards, inventory presentation, and stock organization to maximize product availability, operational efficiency, and overall store performance.
• Supported onboarding and training activities for new team members, providing guidance on store procedures, customer engagement, and best operational practices.
• Collaborated with management to improve merchandising layouts and in-store processes, contributing to increased customer engagement and enhanced commercial performance.
• Demonstrated adaptability, teamwork, and problem-solving skills while working in a fast-paced environment with demanding service and productivity targets.
• Successfully balanced professional responsibilities with university studies and specialized training, strengthening organizational skills, discipline, and a results-driven mindset.

Retail Sales & Customer Service Assistant (Part-Time)

• Delivered professional and customer-focused service in a fast-paced retail environment, ensuring a positive shopping experience and maintaining high standards of client satisfaction.
• Processed cash and electronic payments accurately using point-of-sale (POS) systems, ensuring precision in financial transactions and compliance with company procedures.
• Assisted customers with product selection, inquiries, and issue resolution, demonstrating strong communication skills and a proactive approach to service excellence.
• Supported inventory management through stock replenishment, merchandising, and product rotation activities, helping maintain optimal product availability and store presentation.
• Maintained a clean, organized, and safety-compliant retail environment in accordance with company policies and hygiene standards.
• Collaborated effectively with team members to ensure efficient daily operations, timely customer assistance, and smooth checkout processes during peak business periods.
• Developed strong interpersonal, multitasking, and time-management skills while balancing professional responsibilities with academic commitments.