Maxverna McBride
New Providence
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
18
18
years of professional experience
Work History
Receptionist
Office of The Judiciary
06.2020 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
Elderly Caretaker Assistant
Quality Nursing Home Care
03.2013 - 11.2017
- Assisted elderly with daily living activities and physical therapies.
- Offered companionship and kindness to elderly patients.
- Maintained clean, safe, and well-organized patient environment.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Monitored clients' overall health and well-being and noted significant changes.
Clerk Intern
Wyndham Nassau Resort Hotel
09.2011 - 08.2012
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Processed documents and materials to disseminate information to appropriate parties.
- Input data into spreadsheets and databases.
Customer Service Representative
Rolle's Auto Parts Store
04.2008 - 07.2011
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Processed customer service orders promptly to increase customer satisfaction.
Cashier/Waitress
Beverly;s Kitchen
01.2006 - 09.2008
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Tallied cash drawer at beginning and end of each work shift.
Education
Associate's Degree - Human Resources Management
BTVI
Old Trail Road09.2025
High School Diploma -
C. V. Bethel
East Street South06.2021
Certificate - Quickbooks
BTVI
Old Trail Road09.2008
Skills
- PC Proficiency
- Business Administration
- Multi-Line Telephone Systems
- Telephone Skills
- Records Preparation
- Data Inputting
- Manage Files
Timeline
Receptionist
Office of The Judiciary
06.2020 - Current
Elderly Caretaker Assistant
Quality Nursing Home Care
03.2013 - 11.2017
Clerk Intern
Wyndham Nassau Resort Hotel
09.2011 - 08.2012
Customer Service Representative
Rolle's Auto Parts Store
04.2008 - 07.2011
Cashier/Waitress
Beverly;s Kitchen
01.2006 - 09.2008
Associate's Degree - Human Resources Management
BTVI
High School Diploma -
C. V. Bethel
Certificate - Quickbooks
BTVI
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