Summary
Overview
Work History
Education
Skills
Timeline
Manager
Melissa Wong

Melissa Wong

Project Management
Nassau,New Providence

Summary

Adept at leading teams and improving care quality, my tenure at Sandilands Rehabilitation Center showcases significant achievements in patient advocacy and staff mentorship. Leveraging critical thinking and motivational skills, I enhanced patient satisfaction and mentored nurses, contributing to our centers reputation for excellence in holistic care. Seeking personal growth and working towards my goal of becoming a Project Manager.

Overview

17
17
years of professional experience

Work History

Registered Nurse

Public Hospital Authority
01.2011 - Current
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.

Tour Leader

Atlantis
08.2007 - 08.2008
  • Built personal relationships with guests to promote positive experiences.
  • Guided groups of up to 30 people on scheduled tours.
  • Researched information on Discover Atlantis to provide accurate, detailed tours.
  • Trained apprentice guides to educate on information to present to guests and tourists.

Education

Certification In Project Management - Project Management

Bahamas Institute of Business And Technology
Mackey Street

Associates Of Science Degree In Nursing - Nursing

College of The Bahamas
Poinciana Drive
12.2010

Skills

  • Staff Supervision
  • Quality Improvement
  • Critical Thinking
  • Staff Leadership
  • Patient education and advocacy
  • Direct Patient Care
  • Conflict Management
  • Staff Coaching and Mentoring
  • Utilization Management
  • Task Delegation
  • Delegation Abilities
  • Motivational Skills
  • Work Planning and Prioritization
  • Quality Assurance
  • Quality controls
  • Medical Records Management
  • Ward Management

Timeline

Registered Nurse

Public Hospital Authority
01.2011 - Current

Tour Leader

Atlantis
08.2007 - 08.2008

Certification In Project Management - Project Management

Bahamas Institute of Business And Technology

Associates Of Science Degree In Nursing - Nursing

College of The Bahamas
Melissa WongProject Management