Summary
Overview
Work History
Education
Skills
Timeline
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Michelle Miller

Rivera drive,Nasssu

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Energetic Casino Dealer offering Number-year background operating and supervising Type table games. Comfortable working in fast-paced, noisy environment and standing for long periods of time. Expertise in cash and chip transactions, shuffling and diminishing table gaming discrepancies. Passionate about producing fun, exciting atmosphere to garner continued customer loyalty. Energetic Table Games Dealer experienced accurately and efficiently collecting payment of wagers. Personable with superior performance in fast-paced environments. Offering Number-year history of adhering to rules and regulations to deliver top-quality patron experiences while mitigating casino risk. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Practiced Dealer provides positive table game experiences. Accurately calculates payouts and properly utilizes gaming equipment to seamlessly manage games. Prioritizes positive customer service outcomes with patient communication of procedures and calm demeanor throughout hostile interactions. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

25
25
years of professional experience

Work History

Casino Assessment Team

Atlantis Casino
05.2021 - 05.2023
  • Monitored players behavior, taking appropriate action against rule violations.
  • Monitored game for potential security risk to protect operation and players.
  • Learned and followed company procedures to maintain consistency and standards.

Casino Table Games Dealer/Supervisor

Atlantis Casino
11.1998 - 05.2023
  • Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
  • Dealt appropriate number of cards to each player and verify placed bets before starting game.
  • Inspected cards and gaming equipment to verify proper functioning and good working order.
  • Computed amounts of players' wins or losses by scanning tickets to calculate amount of money won.
  • Learned and followed company procedures to maintain consistency and standards.
  • Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
  • Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
  • Answered players questions and resolved disputes to provide excellent customer service.
  • Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
  • Managed chips and money transactions with attention to detail to prevent fraud.
  • Assisted players with placing bets, educating on game rules to increase understanding.
  • Monitored players behavior, taking appropriate action against rule violations.
  • Enforced game rules to maintain fair paly and avoid disputes.
  • Trained new dealers in rules and operation of different games.
  • Worked with dealer team to run larger games such as craps and baccarat.

Education

Bahamas Hotel Training College
Nassau Bahamas

Skills

  • Exceptional Customer Service
  • Microsoft Office
  • Microsoft Excel
  • Microsoft Windows
  • Team Communication
  • Active Listening
  • Critical Thinking
  • Reading Comprehension

Timeline

Casino Assessment Team

Atlantis Casino
05.2021 - 05.2023

Casino Table Games Dealer/Supervisor

Atlantis Casino
11.1998 - 05.2023

Bahamas Hotel Training College
Michelle Miller