Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Myra Saunders

Miami,Florida

Summary

Dedicated worker with experience in delivering exceptional customer service in fast-paced environments. Proficient in resolving customer and client inquiries, issues, and complaints with professionalism and efficiency. Skilled in utilizing various communication channels to ensure customer satisfaction and retention. Proven track record of exceeding performance targets and contributing to team success.

Overview

4
4
years of professional experience

Work History

Test Scorer

Data Recognition Corporation
Maple Grove , Minnesota
2024.03 - Current
  • Reviewed and scored student tests according to established guidelines (remotely).
  • Organized and tracked test scores for accuracy (remotely).
  • Conducted quality assurance checks on all scoring documents (remotely).
  • Compiled results of testing into comprehensive reports (remotely).
  • Analyzed data from tests to identify trends in student achievement (remotely).

Veterinary Technician Intern

Westlake Animal Hospital
2020.06 - 2023.12
  • Enhanced patient care by assisting veterinarians with diagnostic tests and treatments.
  • Provide exceptional customer service to clients, in person and via emails.
  • Provided compassionate care for animals, ensuring a comfortable and stress-free environment during their stay.
  • Collaborated closely with veterinary staff to ensure timely completion of tasks and optimal patient outcomes.

Veterinary Assistant

Caves Village Veterinary Hospital
2023.07 - 2023.08
  • Managed 20+ kennels, responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.

Lab and Research Assistant

Florida Memorial University
2022.01 - 2023.05
  • Conducted research using Gamma Spectroscopy.
  • Prepared class demonstrations and experiments working from knowledge of the subject area, reference materials, and course outline without specific instructions
  • Tutored undergraduate students in College Physics and Radiochemistry.

Student Peer Advisor

Florida Memorial University
2021.09 - 2023.05
  • Provide effective and helpful to new students and parents.
  • Work effectively and collaboratively with a team.
  • Advise and assist freshman with class registration.
  • Assist in the facilitation and implementation of the University's First Year Experience Programs.
  • Increased new student admission by 30%.

Volunteer

Miami Dade Animal Shelter
2022.04 - 2022.05
  • Assisting potential adopters, dog walking and enrichment, socializing cats and kittens, bathing animals, greeting guests for special events and assisting in the medical clinic.
  • Mentored over 50 new volunteers, fostering a supportive and inclusive team environment.

Lab and Research Assistant

Florida Memorial University
2021.02 - 2021.05
  • Assisted staff and mentors in laboratory or fieldwork.
  • Handled hazardous and toxic chemicals.
  • Organized work collected and analyzed data and made independent decisions.

Education

Bachelor of Science - Biology (Concentration - Radiobiology)

Florida Memorial University
Miami, Florida
05.2023

Skills

  • Active Listening
  • Patience
  • Product Knowledge
  • Adaptability
  • Decision-making
  • Conflict Resolution
  • Effective Communication Skills

Timeline

Test Scorer

Data Recognition Corporation
2024.03 - Current

Veterinary Assistant

Caves Village Veterinary Hospital
2023.07 - 2023.08

Volunteer

Miami Dade Animal Shelter
2022.04 - 2022.05

Lab and Research Assistant

Florida Memorial University
2022.01 - 2023.05

Student Peer Advisor

Florida Memorial University
2021.09 - 2023.05

Lab and Research Assistant

Florida Memorial University
2021.02 - 2021.05

Veterinary Technician Intern

Westlake Animal Hospital
2020.06 - 2023.12

Bachelor of Science - Biology (Concentration - Radiobiology)

Florida Memorial University
Myra Saunders