Najah Rose
New Providence,Nassau,Bahamas
Summary
Energetically contributed to Princess Margaret Hospital by enhancing patient comfort and independence, showcasing exceptional patient observation and compassionate care. Adept at customer service, demonstrated through positive interactions across various cashier roles, improving customer retention. Proven reliability and adaptability in fast-paced environments, always prioritizing safety and satisfaction.
Overview
13
13
years of professional experience
Work History
Patient Care Nursing Assistant
Public Hospital Authority - Princess Margaret Hospital
07.2022 - Current
- Assisted patients with activities of daily living, promoting independence and comfort during their stay.
- Delivered high-quality personal care to patients, including bathing, grooming, dressing, toileting, feeding, and mobility assistance.
- Supported nursing staff by accurately obtaining and recording vital signs, promptly notifying nurses of any abnormal results.
- Maintained a safe and clean environment for patients by adhering to strict infection control protocols and regular room sanitization procedures.
- Demonstrated adaptability in rapidly changing situations, responding promptly to unforeseen patient needs or requests from the nursing staff.
- Communicated and documented pertinent observations and information to maintain complete and accurate record of care given to patient.
- Supported needs of 15 residents under long-term care.
Cashier
Asurewin
02.2021 - 12.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Cashier
Betvegas Casino
05.2019 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Addressed customer needs and made product recommendations to increase sales.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Cashier
IslandLuck
11.2017 - 06.2018
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Cashier/ HBA
Supervalu Stores Ltd
12.2014 - 07.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained balanced cash drawer, ensuring accurate accounting at tend of each shift.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Room Attendant
Riu Hotels & Resorts
08.2012 - 03.2013
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Lifeguard
Blue Water Tour
03.2012 - 08.2012
- Provided friendly customer service to guests and addressed concerns.
- Attentively monitored swimmers to identify distress.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
Education
High School Diploma -
Washington Irving High School
New York, New York02.2012
Skills
- Patient Observation
- Vital signs monitoring
- Teamwork and Collaboration
- Supporting personal needs
- Customer Service
- Effective problem-solver
Additional Information
Currently attending Bahamas Baptist College University -College Prep
Languages
English
Native language
Spanish
Beginner
A1
Timeline
Patient Care Nursing Assistant
Public Hospital Authority - Princess Margaret Hospital
07.2022 - Current
Cashier
Asurewin
02.2021 - 12.2022
Cashier
Betvegas Casino
05.2019 - 03.2020
Cashier
IslandLuck
11.2017 - 06.2018
Cashier/ HBA
Supervalu Stores Ltd
12.2014 - 07.2017
Room Attendant
Riu Hotels & Resorts
08.2012 - 03.2013
Lifeguard
Blue Water Tour
03.2012 - 08.2012
High School Diploma -
Washington Irving High School
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