Natasha K Romer
Nassau
Summary
Enthusiastic Customer Service professional with expertise in communication and negotiating. Driven to
provide superior quality customer service. Innovative in leveraging extensive knowledge of products
and services as well as creating solutions for customers to drive loyalty, retention and revenue.
Focused Sales Representative well-known for turning problematic accounts into long term customers.
Detailed and quick-paced and true team player. Pursuing new sales-driven role where hard work and
dedication will be highly valued, and I'm a customer service associate with talent for interacting with
staff at all levels of organization and public.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Guest Service Coordinator
Atlantis Paradise Island
04.2025 - Current
- Give information about water park and area attractions, providing directions.
- Band and Print Wristbands for all inner house hotel guests.
- Give out towels to guests using water park and beaches.
Cashier
Island Luck
04.2023 - 04.2025
- Quickly and accurately counted drawers at start and end of each shift.
- Counted and recorded assigned funds and made exchanges of funds throughout shift.
- Paid winnings and Put in number tickets at a timely manner.
- Processed various cash transactions and answered gaming customer questions.
- Enforced company standard operating procedures, gaming regulations and compliance requirements.
Cashier
Super Value Food Store
04.2021 - 04.2023
- Helped customers complete purchases and locate items.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Performed cash, card and check transactions to complete customer purchases.
Sales Representative
Mr.Barry Sanders
09.2018 - 10.2019
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Education
High School Diploma - Hospitality
R.m Bailey Senior High-school
06.2018
Skills
- Strong multitasking
- Customer service standards
- Team player attitude
- Professionalism and poise
Certification
- An Honors student
- Junior Hoteliers program
Awards and Acknowledgements
6 B.J.C'S
- English language
- Mathematics
- Health science
- Religious studies
- Social studies
- Art & design
B.G.C.S.E'S
- English language
- Religious studies
Timeline
Guest Service Coordinator
Atlantis Paradise Island
04.2025 - Current
Cashier
Island Luck
04.2023 - 04.2025
Cashier
Super Value Food Store
04.2021 - 04.2023
Sales Representative
Mr.Barry Sanders
09.2018 - 10.2019
High School Diploma - Hospitality
R.m Bailey Senior High-school