Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nathan Mackey

Nassau

Summary

To seek gainful employment within your establishment. Throughout my professional career, I have worked in various career sectors, ranging from the Banking Industry to the Insurance Industry. I am presently seeking an opportunity to further my development and growth within the financial services sector. I also intend to further my education within the Insurance Industry and obtain further certification from the Chartered Insurance Institute. Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.

Overview

16
16
years of professional experience

Work History

Analyst

The Insurance Commission of The Bahamas Nassau
01.2016 - Current
  • Conducting off-site monitoring
  • Develop institution specific risk based supervisory plans
  • Assess and report on the risk profile of each Company in my portfolio
  • Prepare internal reports, prudential letters and other correspondence
  • Follow up and administer intervention actions resulting from supervisory work
  • Ensure that accurate and up to date information is maintained for Company’s in my portfolio
  • Conduct annual and quarterly financial analysis to monitor financial soundness and compliance keys for Company’s in my portfolio
  • Requirements (e.g
  • Capital and solvency)
  • Review changes in business plan and operational activities (e.g
  • New products, change directors andsenior officers, etc.)
  • Onsite Examinations
  • Lead or participate in meetings with key management or Board members of Company’s in my portfolio
  • Conduct onsite examinations focused on corporate governance, risk management, operational and other activities
  • Draft reports for the institution’s Senior Management and Board regarding findings and recommendations
  • Review new applications for registration within agreed timelines
  • Contribute to continuing development of supervisory methodology, policies and practices
  • Provide information to licensees and the wider public, and address complaints and questions

Customer Service Representative

J.S. Johnson & Company, Ltd
01.2011 - 01.2016
  • Listen to customers’ concerns, issues and questions regarding their insurance policies (Motor, Property, Liability)
  • Resolve customers’ concerns and answer customers’ questions as best I possibly can
  • Maintain a positive attitude and calmly respond to customers’ complaints
  • Open new customer accounts
  • Attract customers by promoting the insurance product(s) and company positively, answering questions and addressing concerns they may have
  • Recommend possible products to meet the customers’ needs
  • Refer issues and questions to Management if necessary
  • Prepare product and customer reports by gathering data collected during customer interactions (i.e., calculating of renewal premiums)

Teller

Scotia Bank
01.2009 - 01.2011
  • Counting and packaging currency
  • Loading of the Automated Teller Machines
  • Credit/Debit of clientele accounts
  • Reconciling cash drawer(s)
  • Assist with the opening of new accounts
  • Foreign currency exchange
  • Promotion of the Bank’s products and services

Substitute English Teacher

Mount Carmel Preparatory Academy
09.2008 - 12.2008

Summer Intern

Independent Packaging Services Inc
06.2008 - 08.2008

Education

Certificate in Insurance -

Chartered Insurance Institute South Woodford
2014

Bachelor of Arts - Management

St. John’s University Collegeville
2008

Edward Waters College
2005

Mount Carmel Preparatory Academy Nassau
2003

Saint Augustine’s College Nassau
2000

Skills

  • Excel Proficiency
  • Risk Assessment
  • Financial Analysis
  • Critical Thinking
  • Problem Solving
  • Project Management
  • Attention to Detail
  • Analytical Thinking
  • Rapport Building
  • Customer Retention
  • Account Management
  • Client Account Management
  • Customer Service

Timeline

Analyst

The Insurance Commission of The Bahamas Nassau
01.2016 - Current

Customer Service Representative

J.S. Johnson & Company, Ltd
01.2011 - 01.2016

Teller

Scotia Bank
01.2009 - 01.2011

Substitute English Teacher

Mount Carmel Preparatory Academy
09.2008 - 12.2008

Summer Intern

Independent Packaging Services Inc
06.2008 - 08.2008

Certificate in Insurance -

Chartered Insurance Institute South Woodford

Bachelor of Arts - Management

St. John’s University Collegeville

Edward Waters College

Mount Carmel Preparatory Academy Nassau

Saint Augustine’s College Nassau

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Nathan Mackey