Natoya Symonette
Nassau,NP
Summary
Energetic individual with background in fast food and counter service, skilled in efficient order handling and customer satisfaction. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience. Improved workflow through innovative organization methods, enhancing overall service speed and quality.
Overview
11
11
years of professional experience
Work History
Crew Member
Popeyes
Nassau , Bahamas
11.2023 - 12.2024
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked effectively in team environments to make the workplace more productive.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Adhered to health department regulations regarding food handling procedures.
- Maintained an organized work area to ensure efficient operations.
- Maintained safe food handling practices to prevent germ spread.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Cook
Johnson's Restaurant and Bar
Nassau , Bahamas
07.2023 - 11.2023
- Ordered supplies as needed for the kitchen.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Followed established procedures and requirements for safe food handling, storage and service.
- Checked quality of food products to meet high standards.
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Supervised and trained kitchen staff on proper preparation techniques.
- Grilled and deep fried various foods from meats to potatoes.
- Set up work stations prior to opening to minimize prep time.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Carried pans and trays of food to and from work stations, stove and refrigerator.
- Made meals in accordance with company standards and requirements.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Took inventory counts before and after shifts to complete food inventory or storage sheets.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed inventory and supplies to ensure materials were available when needed.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Received and stored food and supplies.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Distributed food to service staff for prompt delivery to customers.
- Inspected kitchens for sanitary conditions before the start of each shift.
Semi Skilled Plumber
Blue waters builders Bahamas
Treasure Cay , Abaco
06.2021 - 06.2022
- Identified and located required tools prior to starting each project.
- Filled pipes with water or air, observing pressure gauges, and pipes to troubleshoot and locate leaks.
- Completed day-to-day duties accurately and efficiently.
- Managed inventory and supplies to ensure materials were available when needed.
- Replaced worn or damaged plumbing fixtures such as sinks, toilets, tubs, showers, and garbage disposals.
- Tested pipe systems for leaks using air and water pressure gauges.
- Cut diverse pipe sizes and lengths to prepare for installation.
- Maintained records of work performed on each job site including material used and time spent on the job.
- Inspected drainage and other plumbing systems to identify necessary repairs.
- Visited customer sites to assess their needs and provide estimates for repair jobs.
- Filled piping systems with water and air to test for leaks.
- Inspected installations to repair leaks and make adjustments to pipes.
- Cut and fit pipes to established measurements.
Cashier
Bet Vegas casino
Nassau , Bahamas
07.2019 - 12.2019
- Followed company security procedures for handling large sums of money.
- Collected payments and provided accurate change.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Issued receipts, refunds, credits or change due to customers.
- Maintained work area and kept cash drawer organized.
Cook
Old folks home
Nassau , Bahamas
02.2018 - 12.2018
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Managed inventory levels of ingredients and supplies necessary for daily operations.
- Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Set up and performed initial prep work for soups, sauces and salads.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Made meals in accordance with company standards and requirements.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Maintained clean and orderly appearance throughout kitchen and dining area.
Waitress
Blue wave
Nassau , Bahamas
08.2016 - 01.2017
- Organized take-out orders efficiently according to customer requests.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Greeted customers, answered questions and recommended specials to increase profits.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Filled condiments and napkin containers during slack periods.
- Presented food and beverages to guests at tables.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Prepared checks accurately and processed payments promptly.
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Waitress/kitchen Helper
Fish n chips
Nassau , Bahamas
08.2014 - 10.2015
- Served food and beverages to patrons and confirmed complete orders.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Checked back with customers throughout meal service to ensure satisfaction.
- Communicated daily specials to customers.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Took orders for food and drinks and delivered them to guests.
- Greeted customers and provided menus.
- Informed customers of daily specials and signature menu items.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Helped in setting up and cleaning up before and after service, ensuring a ready-to-use kitchen.
- Prepared salads, desserts, appetizers and other cold items.
- Swept and mopped floors in the kitchen area.
Barmaid
Toms restaurant and bar
Nassau , Bahamas
12.2013 - 12.2014
- Handled inventory of beverage supplies, rotating products based on shipments, ordering more supplies and keeping detailed records.
- Recommended menu items, liquor brands, beers and wine selections after assessing customer preferences.
- Provided excellent customer service while maintaining an upbeat attitude throughout shift.
- Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
- Provided recommendations to customers on different beverages.
- Restocked and cleaned counter and service stations throughout shifts.
- Responded promptly to customer complaints in a courteous manner.
- Performed opening duties including checking stock levels and restocking if necessary.
- Wiped down tabletops and stoles and mopped floors to maintain clean, well-sanitized environment.
- Effectively multitasked within fast-paced environment.
- Stocked bar inventory and place orders for products and supplies.
- Cleaned work areas including counters and shelves throughout shift.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Completed day-to-day duties accurately and efficiently.
Education
Food And Nutrition
Government High School
Yellow Elder Gardens06-2008
Food And Beverage -
Coterie of Caribbean Butler's
Nassau, Bahamas Skills
- Cooking
- Clear communication
- Food preparation
- Reliability and punctuality
- Willingness to learn
- Cleaning and sanitizing
- Cleaning
- Safe food handling
- Teamwork and collaboration
- Multitasking and organization
References
References available upon request.
Timeline
Crew Member
Popeyes
11.2023 - 12.2024
Cook
Johnson's Restaurant and Bar
07.2023 - 11.2023
Semi Skilled Plumber
Blue waters builders Bahamas
06.2021 - 06.2022
Cashier
Bet Vegas casino
07.2019 - 12.2019
Cook
Old folks home
02.2018 - 12.2018
Waitress
Blue wave
08.2016 - 01.2017
Waitress/kitchen Helper
Fish n chips
08.2014 - 10.2015
Barmaid
Toms restaurant and bar
12.2013 - 12.2014
Food And Nutrition
Government High School
Food And Beverage -
Coterie of Caribbean Butler's