Nikayla russell
Freeport
Summary
Dedicated professional with experience in customer service and cash handling. Delivers exceptional service by efficiently processing transactions and addressing customer inquiries. Focused on maintaining a balanced cash drawer and supporting team operations through training and inventory management.
Overview
4
4
years of professional experience
Work History
CNA
Columbia Hands Of Hope
04.2026 - 05.2026
- Provided compassionate care to patients, assisting with daily living activities and personal hygiene.
- Monitored vital signs and reported changes in patient conditions to nursing staff promptly.
- Assisted in creating a safe environment by adhering to infection control protocols and safety guidelines.
- Documented patient progress accurately, maintaining compliance with healthcare regulations and standards.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
Intern
Woodlands Foundation
08.2024 - 08.2025
- Assisted patients with daily living activities to enhance quality of care.
- Monitored patient vital signs and reported changes to medical staff.
- Supported nursing staff in administering medications and treatments as directed.
- Maintained cleanliness and safety of patient environments to ensure compliance with health standards.
- Documented patient progress and communicated effectively with healthcare team members.
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
Research
Benedict College
05.2025 - 07.2025
- Conducted experiments to evaluate chemical properties of materials using advanced analytical techniques.
- Developed and optimized protocols for sample preparation and analysis in laboratory settings.
- Maintained a safe working environment by enforcing strict adherence to laboratory safety guidelines.
Cashier
Ms. Veronica Rodriguez
08.2022 - 01.2023
- Processed customer transactions efficiently using POS systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer balance, ensuring financial integrity at end of shifts.
- Assisted in training new staff on cash handling procedures and customer interaction protocols.
- Managed inventory levels by restocking merchandise and organizing displays effectively.
Education
Bachelor of Science - Biology
Benedict College
South Carolina05-2026
Certificate Of Completion 100 Hrs CNA Courses - Certified Nursing Assitant
Columbia Hands Of Hope
2719 Middleburg Drive Columbia, SC04-2026
High School Diploma -
Tabernacle Baptist Christian Academy
Freeport, Bahamas07-2021
Skills
- Time management
- Customer assistance
- Cash handling
- Cleaning and sanitizing
- Money handling
- Cash management
- Conflict resolution
- Cash drawer balancing
- Inventory management
Timeline
CNA
Columbia Hands Of Hope
04.2026 - 05.2026
Research
Benedict College
05.2025 - 07.2025
Intern
Woodlands Foundation
08.2024 - 08.2025
Cashier
Ms. Veronica Rodriguez
08.2022 - 01.2023
Bachelor of Science - Biology
Benedict College
Certificate Of Completion 100 Hrs CNA Courses - Certified Nursing Assitant
Columbia Hands Of Hope
High School Diploma -
Tabernacle Baptist Christian Academy