N Phyllis Saunders
Nassau,Bahamas
Summary
I am a dynamic HR professional with extensive experience at NYCO, specializing in leadership development and workforce planning. Seasoned Assistant Director of Human Resources, adept at overseeing diverse HR functions including employee engagement, talent management, and labor relations. Proven abilities in strategic planning, policy implementation, and regulatory compliance to ensure alignment with organizational goals. Known for fostering positive workplace culture while effectively managing change and resolving conflicts. Led successful initiatives resulting in improved staff retention rates and productivity levels.
Overview
15
15
years of professional experience
Work History
Freelance- Accounts
Local hotels
Nassau, Bahamas
02.2025 - Current
- Conducting comprehensive research and data analysis to support strategic planning and informed decision-making.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Identified needs of customers promptly and efficiently.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Utilized various software and tools to streamline processes and optimize performance.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Assistant Director Human Resources
NYCO
NYC-Nassau, Bahamas
02.2015 - 01.2025
- Designed and facilitated management development programs to elevate leadership capabilities.
- Delivered full-cycle recruitment and retention solutions aligned with business goals.
- Collaborated with legal and labor authorities to maintain regulatory compliance.
- Implemented end-to-end HR solutions to foster a high-performing, engaging work environment.
- I’ve coached and developed managers in performance management, people movement, and engagement across the board to improve managers’ capabilities.
- Employee Development and Training - Partnered with the Director of Human Resources to create content and run specific Management Development programs.
- I was responsible for strategic workforce planning and building up a talent development roadmap.
- Work with relative legal H.R. functions and business managers to keep Intel compliant and train safety staff.
- Delivered targeted end-to-end solutions to build a high-performing organization while maintaining a “great place to work,” and a safe environment in assigned client groups.
- Recruit, train, and develop managers to foster teams and enhance healthy working environments to align with office culture.
- Network, develop and maintain cordial liaisons.
- Analyzed labor market conditions to determine competitive compensation packages for current positions.
Plant Human Resources Manager II
NYCO
Manhattan, United States
04.2013 - 08.2014
- Partnered with global L&D leadership on talent development frameworks.
- Strategized and executed recruitment plans, including staffing for new departments.
- Delivered performance management training for team leaders and executives.
- Coordinated compensation planning and benefits design.
- Collaborated with department heads to ensure effective communication within the organization.
- Maintained accurate records of employee data such as compensation, benefits, taxes.
- Worked closely with legal counsel on matters pertaining to labor regulations, compliance, and employment law.
- Advised senior leadership on organizational design changes related to staffing needs.
- Organized training programs to improve employees' skillsets.
- Used data and analytics to improve company processes for recruitment, selection and onboarding.
Office/Human Resources Manager
Skills Bahamas
Nassau, Bahamas
08.2010 - 11.2012
- Developed job descriptions, salary benchmarks, and onboarding processes.
- Represented the NYCO Training brand with professionalism and impact.
- Excellent knowledge of MS programs, HRIS programs such as Bamboo HR, and Deel.
- Coordinated various benefits programs such as medical insurance, retirement plans and vacation policies.
- Create successorship planning initiatives to ease upcoming retirees into their next step plans.
- Used data and analytics to improve company processes for recruitment, selection and onboarding.
- Identified operational weaknesses to improve or innovate people, programs and processes.
- Held exit interviews and documented information discussed with employees.
Education
Bachelor of Science - Human Resources Management
University Of Phoenix
Phoenix Arizona06-2009
Associate of Science - Business Administration
University Of Phoenix
Phoenix Arizona06-2006
Skills
- HRIS (Workday, SAP)
- Leadership development
- Workforce planning
- Employee relations
- Performance management
- MS Office Suite
- Strong verbal/written communication
- High emotional intelligence
- Executive presence
- Effective public speaker
- Facilitator
- Skilled in policy interpretation
- Skilled in employment law
Additional Information
Bahamian citizen returning from 7 years in NYC, Strong knowledge of local and U.S. HR legislation, Fluent in English, speaks French- (UN PO), Strong interpersonal and multicultural communication, References available upon request
Affiliations
- Participating in charitable organizations
- Training young women in areas of self development
- Hosting large events
Accomplishments
- Implemented employee feedback systems that improved overall workplace satisfaction by 15%
- Overhauled HR compliance processes, ensuring 100% alignment with federal and state labor laws
- NYCO Leadership Award 2022- 2023
- Lean Six Sigma
Timeline
Freelance- Accounts
Local hotels
02.2025 - Current
Assistant Director Human Resources
NYCO
02.2015 - 01.2025
Plant Human Resources Manager II
NYCO
04.2013 - 08.2014
Office/Human Resources Manager
Skills Bahamas
08.2010 - 11.2012
Bachelor of Science - Human Resources Management
University Of Phoenix
Associate of Science - Business Administration
University Of Phoenix
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