sr manager
Open To Work
Patrick ferguson
Sandals Royal Bahamian
Nassau,NP nassau
Work Preference
Job Search Status:
Open to work
Desired start date:
Open to discussion
Desired Job Title
Contracted in F&B Events F&B ManagerHR Consultant Onboarding & TrainingRestaurant Supervisor ,fine Dinning & EnentsManager
21
years of professional experience
Results-driven manager with a strong focus on enhancing customer satisfaction and operational efficiency. Proven ability to implement process improvements and train staff on best practices.
Work History
Manager
3 Years 5 Months- Oversaw daily operations, ensuring efficient service and adherence to quality standards.
- Trained and mentored staff on customer service best practices and operational procedures.
- Implemented process improvements that enhanced workflow efficiency in restaurant operations.
- Monitored inventory levels, coordinating timely replenishment to minimize shortages.
- Enforced compliance with health and safety regulations to maintain a safe dining environment.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
F&B Manager
1 Year 7 MonthsHR Consultant Onboarding & Training
1 Year 5 MonthsRestaurant Supervisor ,fine Dinning & Enents
11 Years 10 MonthsContracted in F&B Events
1 Year 2 MonthsEducation
High School Diploma
Skills
Customer service
Team leadership
Time management
Decision-making
Staff training and development
Staff management
Operations management
Project management
Project planning
Shift scheduling
Policy implementation
Schedule preparation
Sales strategy
Conflict resolution
Performance evaluations
Budget control
Crisis management
Brand development
Safety procedures
Inventory management
Health regulations
Adaptability and flexibility
Positive attitude
Attention to detail
Multitasking
Excellent communication
Team development
Managing operations and efficiency
Customer relationship management
Training and development
Staff training
Active listening
Schedule management
Problem-solving aptitude
music swiming bible studies cooking events
Iam a strong believer in the lord Jesus Christ,my back ground in the hotel F/B restaurant and corporate events
cleandienes is next to godleyness. food is life, the love of music is served with a great meal it goes hand in hand
i have traveled many places dealing with the food indistry and entertainment world
so my life has always been around food, sop standard and great service
Timeline
Manager
Caribbean Dining Ihop
04.2023 - 2026Read More
Contracted in F&B Events
Sandals Royal Bahamian
01.2019 - 03.2020Read More
F&B Manager
Andros Island International Loung Fishing
06.2016 - 01.2018Read More
HR Consultant Onboarding & Training
BahaMar Resort
03.2013 - 08.2014Read More
Restaurant Supervisor ,fine Dinning & Enents
Atlantis
10.1998 - 08.2010Read More
R-M Bailey Sr High
High School Diploma
Read More