Pedro Tynes
Summary
Accomplished Project and Operations Manager with a proven track record at Global United Brokerage and Trucking, adept in strategic planning and customer relations. Excelled in enhancing performance outcomes and customer satisfaction through effective project management and team leadership. Skilled in schedule management and fostering robust client relationships, significantly improving project delivery metrics. Accomplished Broker adept at growing business through deep knowledge of [Industry] and strong relationship-building abilities. Leveraging over [Number] years of experience to generate profits and dividends.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Project Manager
Self Employed Web
02.2018 - Current
- Managed construction projects from inception to completion, ensuring timely delivery and budget adherence.
Operations Manager
Global United Brokage and Trucking
03.2008 - 11.2012
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Analyzed and reported on key performance metrics to senior management.
- Developed and implemented strategies to maximize customer satisfaction.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
Education
Associate of Arts - Construction Management
BTVI
05.2022
Master of Science - Construction Project Management.
Florida Atlantic University
Delroy Beach Fl03.2018
Skills
- Project Management
- Project Planning
- Project planning and development
- Project Scheduling
- Custom Broker
- Tractor Trailer Driver
- Forklift Operator
- Strategic Planning
- Schedule Management
- Client Relations
- Customer Relations
Certification
Plumbing
Electrician
Timeline
Project Manager
Self Employed Web
02.2018 - Current
Operations Manager
Global United Brokage and Trucking
03.2008 - 11.2012
Associate of Arts - Construction Management
BTVI
Master of Science - Construction Project Management.
Florida Atlantic University
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