Prince Wright
Nassau
Summary
I’ve been working in the hospitality industry for almost two decades. during this time I’ve experience service , menus and presentation of food from many different cultures. I’ve severed from dignitaries to royalty’s. Working in the hotel industry for such time has given me the experience of working many different departments if not all and has provided me with the ability to be very versatile and whether it’s serving a Prince or vacuuming a floor I Always put my best effort into whatever I’m doing as I believe every job/position is important and plays a vital part of making an awesome guest experience I am confident that I will be an asset to your organization, should I be given the opportunity to prove worth of your trust Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
22
22
years of professional experience
Work History
Server Shift Leader( Wedding’s Department)
Sandals Royal Bahamas
West Bay Street
10.2022 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Greeted new customers, discussed specials and took drink orders.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Supervised server staff and simultaneously served personal section of tables.
- Bussed and reset tables to keep dining room and work areas clean.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Inspected dishes and utensils for cleanliness.
Manager
Macs mart, Macs
09.2020 - 04.2020
- Mart I were required to Open and close the shop
- Insure proper storage of inventory keep inventory stock( order as needed) Insure we get the most compatible prices Track employees performance & attendance Pick up inventory
- Clear and o" load containers
- Make daily deposits (cash/coins)
- Supervise floor employees ( cashers, store clerks, warehouse workers)
Server / Waiter
British Colonial Hilton
Nassau, Bahamas, #1Bay Street
03.2002 - 01.2020
- As a banquet server on a average day we were required to
- Sanitize and shine all silverware & glassware
- Keep work area clean and sanitize
- Set up dinner tables with silverware, glassware, Chinaware and tablecloth
- Carry food on a tray through a crowded room with a minimum of 10 food with plates covers
- Carry a cocktail tray with beverages through a crowded room serving guests
- Serving and clearing dinner tables
- The removal of dirty dishes from the room to the kitchen
- Mixing beverages such as fruit punch, lemonade, ice tea to name a few
- Serving beverages ( wine , soft drinks , spirits) etc
- Removal of dirty cloth’s from the room
- Quick turn over and reset dinner tables
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Answered customers' questions, recommended items and recorded order information.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Inspected dishes and utensils for cleanliness.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Moved and set up seating, prepared extra silverware and Action prior to arrival of large groups.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Warehouse clerk
Nassau
06.2001 - 01.2002
- Kelly’s home center
- As a warehouse employee we were required to
- O" load and stock inventory
Sweeting Sr
High School Diploma
06.2001 - 01.2001
- 6 Bahamas General certificate of Secondary
Education
Pass - Agricultural
C.C Sweeting Jr.
Nassau, Bahamas09.1998
Diploma Pass - Electrical Installation And Repair
C.C.Sweeting Senior High School
Nassau Bahamas 06.2001
Skills
- Driving Experienced
- Heavy lifting Expert
- Interaction with guest ( dealing with
- Different personalities)
- Expert
- Folding napkins Expert
- Setting tables Expert
- Taking food and beverages orders Expert
- Carrying food and beverages Expert
- Event planner Skillful
- Food Sanitation Regulations
- Guest Experience Management
- Room Breakdown
- Hospitality Management
- Accurate Recordkeeping
- Critical Thinking
- Station Preparation
- Furniture Arrangements
- Guest Satisfaction
- Maintaining Clean Work Areas
- Operational Efficiency
- Active Listening
- Reading Comprehension
- Standards Enforcement
- Vendor Relationships
- Client Relationships
- Corporate Event Coordination
- Customer Loyalty
- Continuous Operational Improvement
- Serve Customers
- Teamwork and Collaboration
- Anticipating Problems
- Managing Deliveries
- Catering Services
- Buffet Setup and Takedown
- Social Perceptiveness
- Food Service Operations
- Order Accuracy
- Process Payments
- Cash Drawer Management
- Cost Control
- Quality Assurance
- Production Preparation
- Storage Organization
- Food Item Purchasing
- Inventory Management
- Shipment Preparation
- Revenue Assessment
- Staff Supervision
- Staff Management
- Room Inventory
- Schedule Coordination
- Event Cleanup
- Employee Performance Evaluations
- Sanitation Guidelines
- Hiring and Onboarding
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Sometimes the questions are complicated and the answers are simple.
Dr. Seuss
Timeline
Server Shift Leader( Wedding’s Department)
Sandals Royal Bahamas
10.2022 - Current
Manager
Macs mart, Macs
09.2020 - 04.2020
Server / Waiter
British Colonial Hilton
03.2002 - 01.2020
Warehouse clerk
Nassau
06.2001 - 01.2002
Sweeting Sr
High School Diploma
06.2001 - 01.2001
Pass - Agricultural
C.C Sweeting Jr.
Diploma Pass - Electrical Installation And Repair
C.C.Sweeting Senior High School