System/Network Support Administrator Summary: Results-driven System/Network Support Administrator with over 20 years of extensive experience in resolving complex software and hardware issues. Adept at managing fast-paced technology environments, with additional exposure to Public Relations. Proven expertise in hardware repair, network troubleshooting, software installation, and project management. Certified in various IT disciplines, including Microsoft and Cisco technologies. Passionate about optimizing technical infrastructures for seamless operations. Achieved certifications including CIPM - Certified International Project Manager, Certified Scrum Master, CompTIA A+ and Network+, and Microsoft Certifications. Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.