Dedicated to delivering exceptional service to clients through accurate transaction processing aligned with established policies and procedures.
Overview
22
22
years of professional experience
Work History
Operations Team Lead
Lombard Odier & Cie (Bahamas) Limited
01.2018 - 01.2025
Served as liaison between LO Bahamas and LO Geneva for operational matters.
Managed workflow processes to ensure efficiency and compliance with company standards.
Ensured implementation and updates of operational policies and procedures.
Proposed measures to enhance unit efficiency, addressing reputation-impacting events.
Coordinated workload allocation within the unit and managed team absences.
Established unit objectives and tracked achievement metrics.
Supported IT-related tasks, including equipment replacement and inventory management.
Managed risks by ensuring daily controls and reconciliations were performed.
General Operations & IT Support
Lombard Odier & Cie (Bahamas) Limited
01.2011 - 01.2017
Completed day-to-day duties accurately and efficiently.
Cheque processing, deposit, and issuance of cheques.
Monthly custodial reconciliation of local banks.
Investigation of pending and outstanding transactions
Providing basic IT support.
Creating security access cards.
Annual preparation for mass mailing of client letters.
Processing client transactions.
Management of cash and security withdrawals for client accounts.
Managing the acceptance of cash and securities.
Review of the daily operations journals and advice.
Obtaining proper approval for cash and security transactions.
Assist senior management with the preparation of board reports.
Booking of Commissions on Securities Lending.
Processing of all bank and client-related fees.
Processing account closure fees.
Daily Review of Suspense Accounts.
Uploading new directives, procedures, and processes.
To be able to perform delegated functions as required, and/or functions in the other non-conflicting key areas of the bank in case of absences or planned leave. To recognize my responsibilities, both directly and indirectly associated with the job.
Operation Administrator
Safra International Bank and Trust Ltd.
01.2008 - 01.2010
Approved client swift payments entered by account officers.
Processed custody fees, loans, and term deposits efficiently.
Executed trades, including foreign exchanges, NDF, and option transactions.
Liaised with brokers and agents to facilitate seamless service delivery.
Reconciled daily trade tickets with trade blotter at day’s end.
Maintained accurate option reports for regulatory compliance.
Investigated and resolved failed trades and outstanding reconciliation items.
Opened and closed client accounts to ensure proper documentation.
Funds Administrator
Scotiatrust Bahamas
01.2003 - 06.2008
Executed printing and distribution of term deposits to administrators while forwarding bank limits to Treasury Officer.
Liaised with clients regarding term deposit instructions and managed daily account activities, including cash asset statement reporting.
Calculated month-end brokerage and telex charges, ensuring accurate execution of swift payments.
Placed new funds in market for overnight deposits and established foreign exchange placements.
Controls Officer Assistant
Scotiatrust Bahamas
01.2003 - 01.2008
Reviewed exceptions reports daily, including overdrafts and investment fees, to ensure accurate account administration.
Executed tick back process to confirm accuracy and authorization of system maintenance.
Verified monthly overdraft exchange rates for timely data entry.
Distributed month-end reports to trust administrators for necessary actions.
Securities Officer
Scotiatrust Bahamas
01.2003 - 01.2008
Maintain Securities master file by new securities set up, regulatory check of master file and perform Bloomberg investigations relative to new security set-up.
Daily Completion of Security market pricing functions with the upload/download between Bloomberg and AS400 systems, revision of exceptions indicated on Bloomberg reports.
Administer Custodial Accounts by processing security purchases and sales; generate customer reports and maintain account files.
Complete assigned monthly reconciliation and perform thorough investigations relative to monthly returns.
Assist in the administration of total return SWAPS and Bond Lending.
Assist clients in the set up of dividend shells, processing of Asset Bank Dividends and the processing of Corporate Actions.