Rayshan Thompson

• Started as a
  Biosecurity & Access Control: Initiated a critical gatekeeping role designed to mitigate the spread of airborne citrus diseases. Enforced strict sanitation protocols for all personnel and vehicles to protect orchard integrity.
• Then advanced to
  Chemical Application & Tractor Operations: Transitioned into technical field operations, mastering the calibration and mixing of agricultural chemicals. Operated tractors equipped with specialized spray attachments for precision tree treatment.
• Then advanced to
  Logistics & Material Handling: Executed high-volume loading operations using forklifts to prepare trailers with product crates for transit to Morgan’s Bluff.
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  Port & Transport Management: Streamlined the supply chain by operating Mack trucks to transport loads to the dock. Managed the end-to-end process of offloading trailers and strategically stocking the barge for maritime transport.
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  Operational Efficiency: Demonstrated rapid technical advancement and the ability to work independently, often managing solo hauling and offloading cycles with high accuracy and speed.

• Started off as a apart of the landscape team duties for guest crowd control, directing guest to destinations they want to go or in which you think will be a great experience for them whiles enforcing safety rules and regulations in a hospitality matter smiling, opening tram doors and closing after guest has exit the tram,friendly and taking photos as they wait on a tram.
• Then I advanced to tram driver after 3 weeks doing tram opening check list, being at the first guest tram stop before guest come off to enjoy their day. Transporting and advising guest to amenities at each location stop their arriving to next. While assisting all handicap personnel according to company rules. On ship days (call days) when the ship leaves we do landscape work trimming,weeding, replanting etc two hours overtime to help maintain the island and guest experience in this departmenti obtain my EME train a trainer certifications
• . No ship days( Non call days) we do landscape work operating heavy duty machinery, creating artificial beaches, removing and replanting of bed plants, pruning of coconuts tree and palm trees, sand and soil sifting etc for 5 year i stayed in this department. Then when to island setting up functions, pressure cleaning promenade, provolone,restaurants,grills, bars, cabanas etc. Driving cabana taxi and island taxi creating a great and special guest experience,trash collection.
• Landscape T/A
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  Managed a diverse range of island operations, transitioning from high-touch guest services to technical landscape management and heavy machinery operation. Consistently maintained a Forbes 5-Star hospitality standard while ensuring the environmental integrity of a private island destination.

Guest Experience & Transportation Operations

Advanced to Tram Driver within three weeks of hire, overseeing daily opening safety checklists and ensuring 100% compliance with Disney’s rigorous safety standards.

Provided expert island navigation and concierge-level advice on amenities, enhancing the guest journey through proactive communication and hospitality.

Facilitated accessible transport by assisting passengers with disabilities, ensuring all boarding and seating procedures adhered strictly to ADA and company safety protocols.

Managed crowd control and guest flow at high-traffic tram stops, utilizing "Disney Basics" to create a welcoming atmosphere through photography assistance and professional greetings.

Technical Landscaping

Operated heavy-duty machinery to execute large-scale land development projects, including the creation of artificial beaches and sand/soil sifting operations.

Maintained island aesthetics through professional pruning of coconut and palm trees, bed plant cultivation, weeding, and strategic replanting.

Led conservation efforts on non-call days, focusing on the long-term health of the island’s tropical ecosystem and guest-facing flora.

Earned "Train the Trainer" EME Certification, authorizing the mentorship and safety training of incoming staff members.

Island Facilities & Function assistants

Coordinated event setups and logistics for island functions, ensuring all venues were guest-ready and met premium brand standards.

Performed high-level facility maintenance, including pressure cleaning of promenades, restaurants, bars, and private cabanas.

Executed island-wide logistics and waste management routes while serving as a Cabana and Island Taxi driver to provide personalized guest transport.

Assistant Waste Management Manager | Disney Castaway Cay

2015 – Present

Operational Oversight: Direct daily waste management operations during "Ship in Port" days, ensuring 100% compliance with maritime and environmental safety protocols from 7:00 AM to 11:00 PM.

Facility Safety & Fire Suppression: Conduct rigorous morning inspections of incinerators and airburners to mitigate fire hazards; employ specialized smoke suppression techniques using ash-insulation to prevent guest-facing visual disturbances and ensure island-wide safety.

Equipment Management: Expertly operate and maintain heavy machinery, including Track Skidsteers, Telehandlers, and Payloaders, to organize the waste management platform and transport high volumes of recyclables to transport vessels.

Digester Optimization: Monitor food waste digesters to ensure precise water-to-waste ratios, preventing machine lock-up and costly mechanical downtime while maintaining consistent output texture for processed organic matter.

Team Leadership: Supervise and deploy a team of Cast Members to execute sorting, crushing, and palletizing of recyclables (plastics, metals, rubber, e-waste, and batteries) for international exportation.

Quality Control: Audit incoming waste streams from major ship restaurants and island services to intercept prohibited materials (e.g., metals, non-organic items), protecting processing equipment from damage.

Incineration & Disposal: Execute the final incineration of island debris and crew kitchen waste; manage the priming and startup of industrial burners and oversee the cool-down cycles for high-heat airburners to ensure a secure facility lockdown.

Logistics & Exportation: Coordinate the "trailer wave" system to sort and process island trash efficiently, ensuring all recyclables are properly crated and loaded onto ships according to strict departure schedules.

Secure Logistics: Execute the timely and reliable delivery of highly confidential documents, sensitive correspondence, and high-priority packages across various government departments and external agencies.

Information Integrity: Maintain strict data privacy and professional discretion while handling restricted departmental communications, ensuring all items reach the intended recipients without compromise.

Operational Support: Optimize daily delivery routes to ensure maximum efficiency for urgent ministerial dispatches and inter-departmental filings.

Records Management: Systematically track and document the chain of custody for all outgoing and incoming mail to maintain accurate departmental logs and accountability.

Professional Liaison: Serve as a dependable point of contact between the Ministry and other public/private stakeholders, representing the department with high standards of professionalism and courtesy.

• Landscape Technician (Level 3 to Level 1)
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  Landscape Technician 1 (Project Management & Chemical Specialist)
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  Promoted to the highest technical tier to oversee specialized turf health and course enhancement projects.
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  Chemical Application & Management: Calibrated equipment and executed the precise mixing and application of fertilizers, herbicides, and fungicides across the championship golf course.
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  Project Leadership: Led small teams in course renovation projects, ensuring all landscaping and turf improvements met Four Seasons’ rigorous "ultra-luxury" aesthetic standards.
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  Quality Control: Monitored turf health and soil conditions to identify issues early, implementing corrective actions to maintain playability.
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  Landscape Technician 2 (Precision Turf Maintenance)
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  Selected for high-precision operations requiring advanced technical skill and attention to detail.
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  Fine-Turf Mowing: Entrusted with the operation of specialized mowing equipment for fairways and greens, where maintaining exact line settings is critical for professional-grade play.
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  Detail Orientation: Consistently achieved perfect striping and height-of-cut requirements, upholding the visual and functional integrity of the course.
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  Equipment Calibration: Managed the daily adjustment and maintenance of cutting units to ensure consistent performance.
• 
  Landscape Technician 3 (Course Operations)
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  Started as a foundational member of the golf course maintenance team.
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  Course Preparation: Performed daily maintenance tasks, including bunker grooming, debris removal, and basic landscaping to ensure the course was guest-ready.
• 
  Resource Management: Assisted in irrigation monitoring and manual labor tasks required to preserve the health of the tropical landscape.
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  Key Skills & Competencies
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  Specialized Expertise: Chemical mixing/spraying, turfgrass management, and precision line setting.
• 
  Equipment Mastery: Operation of fairways mowers, greens mowers, and chemical spray rigs.
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  Leadership: Project coordination, team supervision, and quality assurance.
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  Technical Knowledge: Understanding of soil science, calibration, and luxury resort standards.