Summary
Work History
Education
Skills
Timeline
Generic

Ricardo Jones

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. My aim is to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Work History

Server/waiter

Stone Crab


  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.

Waiter

Albany
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.

Server

Sugar factory
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Served food and beverages promptly with focused attention to customer needs.

Food Runner

Lyford Cay
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Greeted customers and provided outstanding customer service.
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.

Education

BTVI

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Professional Appearance
  • Memory retention
  • Cleanliness standards
  • Menu Memorization

Timeline

Server/waiter

Stone Crab

Waiter

Albany

Server

Sugar factory

Food Runner

Lyford Cay

BTVI
Ricardo Jones