RICHA KNOWLES
South Beach Oxford Drive 19
Summary
To embrace an opportunity where one can utilize it's analytical and communication skills to positively influence organizational growth and bottom line profitability. To present perfection that is unattainable but personal progress is not, always striving for continuous improvement as a goal. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Clerk/Surveillance Officer/ Contact Tracer/Team Leader
Ministry Of Health and Wellness
08.2021 - Current
- Responsible for contacting clients that test positive for covid and ensuring all necessary information is logged locally
- Assist PHA with formatting a national system for data base while organizing private and local clinics for training and set up within country.
- Maintained log of surveillance operations, noting discrepancies or suspicious activity.
- Managed over 50 customer calls per day, to decreased spread of any infectious disease.
- Updated daily logs and produced reports outlining surveillance activities
ENGINEER/ENGINEERING DISPATCHER /TRAINING SUPERVISOR
Bahamar Hotel
04.2017 - 07.2021
- Responsible for completion of property work order, answering telephone dispatchers and distributing work orders, reviewing work orders with completion of shifts and performing other duties assigned by upper engineering management.
- Collaborated with company leaders and department managers to determine training needs.
- Monitored training reports within learning management system for respective roles to promote initial and annual training completion.
- Worked with central management to identify, plan, align, and address training needs.
WORKING SUPERVISOR
BAHAMAR LTD
11.2014 - 10.2016
- Responsible for completing work orders for property, assistance to team members as needed, painting rooms and buildings, installing lights and bathroom fixtures, conducting masonry work and collaborating with other companies to complete work on property.
- Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
- Inspected completed work to verify quality standards and compliance with criteria.
- Conducted monthly meetings with employees to discuss safety issues, status and development.
Bartender/Assistant Manager
Lil Tits Restaurant & Bar
01.2011 - 06.2014
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
Education
Certificate in Supervisory Management -
University Of The Bahamas
Nassau, Bahamas2022
Associate of Applied Science -
Cybertech Community College
Nassau, Bahamas2020
Certificate in Basic Project Management Leadership and Team Development Certificate -
International Business Management Institute
USA2019
BTVI – PDC Electrical Certificate Phase II- Currently attending - Completion Certificate
BTVI
Nassau, Bahamas2018
Level I Biochemistry Certificate – - Completion Certificate
BAHAMAS BAPTIST COLLEGE
Nassau, NP2014
High School Diploma -
C.I. Gibson Senior
Nassau, Bahamas06.2010
COMPLETED -
L.W.Young Junior High
Bernard Road06.2007
BAHAMAS GENERAL CERTIFICATE OF SECONDARY -
2009
BAHAMAS JUNIOR CERTIFICATE OF -
L. W Young Junior
Nassau2007
Skills
- Computer Literacy
- Web Surfing
- Dispatcher
- Cashier
- Bartending
- Foreign Language
- Painter
- Activities
- Fishing and Dancing
- Professional Development
- Surveillance Expertise
Additional Information
- AWARDS: , 2010 Governor General Youth Award Junior Achievement Award 2019 Positive Attitude Award, BAHAMAR
Timeline
Clerk/Surveillance Officer/ Contact Tracer/Team Leader
Ministry Of Health and Wellness
08.2021 - Current
ENGINEER/ENGINEERING DISPATCHER /TRAINING SUPERVISOR
Bahamar Hotel
04.2017 - 07.2021
WORKING SUPERVISOR
BAHAMAR LTD
11.2014 - 10.2016
Bartender/Assistant Manager
Lil Tits Restaurant & Bar
01.2011 - 06.2014
Certificate in Supervisory Management -
University Of The Bahamas
Associate of Applied Science -
Cybertech Community College
Certificate in Basic Project Management Leadership and Team Development Certificate -
International Business Management Institute
BTVI – PDC Electrical Certificate Phase II- Currently attending - Completion Certificate
BTVI
Level I Biochemistry Certificate – - Completion Certificate
BAHAMAS BAPTIST COLLEGE
High School Diploma -
C.I. Gibson Senior
COMPLETED -
L.W.Young Junior High
BAHAMAS GENERAL CERTIFICATE OF SECONDARY -
BAHAMAS JUNIOR CERTIFICATE OF -
L. W Young Junior
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