Rickesha Dawkins

• Engaged customers in social conversations to create pleasant and easy shopping experience.
• Provided exceptional customer service, resulting in numerous positive reviews and referrals.

• Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter.
• Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
• Increased participant engagement by incorporating interactive activities and group discussions into sessions.

• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Built relationships with customers to encourage repeat business.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Restocked and organized merchandise in front lanes.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.

• Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
• Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
• Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
• Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
• Skillfully executed various color applications including balayage techniques for natural-looking results that met client expectations.
• Suggested treatments and styles to suit customer appearance and fashion choices.
• Utilized social media platforms effectively for promoting the salon''s services which led to increased foot traffic into the establishment.

To assist customers, give great customer service and represent company in a respectable and mannerly way.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.