Rochelle Carey
Nassau
Summary
Professional with experience in maintaining cleanliness and sanitation standards across various environments. Responsibilities included conducting thorough cleaning tasks, restocking supplies, and ensuring operational efficiency through effective inventory management. Demonstrated ability to enhance facility appearance while adhering to safety protocols, contributing to a welcoming atmosphere for clients. Proven skills in multitasking and organization supported by strong client communication and problem resolution capabilities.
Overview
14
14
years of professional experience
4014
4014
years of post-secondary education
Work History
Cleaner
Wendy's cleaning services
New Providence
01.2021 - 05.2023
- Maintained cleanliness and sanitation standards in assigned areas, ensuring a safe and welcoming environment for clients.
- Conducted thorough cleaning tasks, including dusting, vacuuming, and mopping, to enhance overall facility appearance.
- Restocked cleaning supplies and materials regularly, effectively minimizing downtime and ensuring operational efficiency.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Collected trash from floors within hallways, bathrooms and work areas.
Server
Charquis bar and grill
British Columbia
02.2017 - 02.2019
- Coordinated with kitchen staff to ensure timely and accurate order preparation, improving service speed during peak hours.
- Assisted in training new servers on menu items and service protocols, fostering a knowledgeable team to enhance overall service quality.
- Developed strong relationships with regular customers, enhancing loyalty and contributing to a vibrant community atmosphere within the establishment.
- Provided excellent customer service to ensure satisfaction.
Cashier Team Lead
McLean town beach bar
New Providence
02.2015 - 02.2016
- Supervised a team of cashiers, ensuring efficient transaction processes and maintaining high customer service standards.
- Trained new cashiers on register operations and customer interaction techniques, enhancing team performance and service delivery.
- Managed cash handling procedures, ensuring accurate cash drawers and minimizing discrepancies during shifts.
- Conducted regular inventory checks, ensuring stock levels were maintained to support seamless service operations.
Server
Lollipops bar and restaurant
New Providence
02.2009 - 02.2011
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Cleaned tables and chairs to prepare dining area for next customers.
- Assisted in training new servers.
- Checked food before serving it to customers.
- Greeted guests and provided menus.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Education
C.I.Gibson Sr High
New Providence , Bahamas D.W.davis Jr
New Providence , BahamasSkills
- Cleaning standards
- Sanitation protocols
- Inventory management
- Customer service
- Client communication
- Problem resolution
- Stock replenishment
- Multitasking and organization
- Housekeeping
- Able to lift 90 lbs
- Restroom upkeep
Affiliations
- Junkanoo
- Volunteer in my community
- Dance team at church
References
References available upon request.
Timeline
Cleaner
Wendy's cleaning services
01.2021 - 05.2023
Server
Charquis bar and grill
02.2017 - 02.2019
Cashier Team Lead
McLean town beach bar
02.2015 - 02.2016
Server
Lollipops bar and restaurant
02.2009 - 02.2011
C.I.Gibson Sr High
D.W.davis Jr