Sabrina Mackey

· Support budgeting and bookkeeping procedures

· Prepares & processes bills, invoices, statements and cheques for clients and service providers

· Submits timely reports, prepares and delivers presentations

· Manages relationships with employees, contractors and service providers

· Maintains a high level of accuracy in the preparation and updating client information

· Investigates and resolves resident complaints and concerns in an efficient manner

· Maintains composure at all times in stressful situations with irate residents

· Responsible for the resolution of all owners’ and tenants’ issues whether in person, electronically or by phone

· Responsible for all incoming and outgoing communications with residents electronically

· Responsible for all communications and office correspondence with residents, vendors and suppliers

· Prepared daily deposits and payments of monthly NIB Contributions and overhead expenses

· Posted financial data in the company system on a daily basis

· Invoiced clients and followed up payments

· Monitored accounts receivable and payable

· Designed filing system, inspected and updated the system monthly for paper and electronic documents

. Maintained computer and physical filing systems.

· Monitored, ordered and maintained office supplies and inventory

· Designed and maintained office systems with an emphasis on client records