Sabrina Mackey

· Managed a 59-unit complex, overseeing day-to-day operations and maintenance
· Responsible for all property bookkeeping for 59 condominium homes, including invoices and budgets
· Assisted accountant with quarterly VAT filing and audit staff with annual audits
· Submitted timely reports, prepared and delivered presentations for board meetings
· Developed and maintained strong relationships with accountant and audit staff

. Maintained organized filing systems, accurately entered data and performed various clerical tasks to support efficient office operations
· Established and maintained positive relationships with homeowners facilitating effective communication and collaboration
· Responsible for the resolution of all owners and tenants issues whether in person, electronically or by phone

· Coordinated repairs and upgrades to amenities, enhancing the overall resident experience and property value

. Conducted regular inspections of common areas to ensure cleanliness and reported to maintenance for prompt resolution
· Managed relationships with employees, contractors and service providers ensuring quality workmanship and adherence to contractual agreements
· Investigated and resolved resident complaints and concerns in an efficient manner

· Posted financial data in the company system on a daily basis
· Invoiced clients and followed up payments, monitored accounts receivable and payable
· Designed filing system, inspected and updated for paper and electronic documents
· Maintained computer and physical filing systems.