Safiya V. Johnson-Major
Nassau
Summary
Strategic and results-driven Head of Operations with over 20 years of progressive experience in financial services. Diligent in senior operations management, optimizing operational processes, and driving business growth. Demonstrated success in implementing strategic initiatives, fostering team collaboration, and improving organizational efficiency. Utilizing strong leadership and problem-solving skills to streamline operations and deliver consistent results. Known for flexibility and reliability in dynamic environments with excellent problem-solving abilities and focus on delivering results.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Head of Operations
Britannia Securities Limited
11.2022 - Current
- Direct end-to-end operations including trade settlements, securities transfers, corporate actions, and reconciliations.
Manager, Special Projects and Regulatory Reporting
Deltec Bank and Trust Limited
07.2022 - Current
- Head of Client Payments, overseeing all wire transfer operations ensuring accuracy and timeliness.
- Assist the Chief Administration Officer with banking operations-focused projects.
- Lead on QI regulatory reporting, ensuring timely and accurate submissions to the IRS.
Operations Manager
Ansbacher (Bahamas) Ltd
06.2021 - 06.2022
- Directed end-to-end operations including trade settlements, securities transfers, corporate actions, and reconciliations.
- Implemented operational controls to minimize risks and improve service standards.
- Participated in disaster recovery planning and served as Operations Coordinator on the Incident Response Team.
Assistant Operations Manager
Ansbacher (Bahamas) Ltd
08.2017 - 05.2021
- Supported the Head of Operations in managing daily departmental functions.
- Provided oversight for securities operations and acted as backup for multiple key functions.
Operations Manager
EFG Bank and Trust (Bahamas) Ltd
06.2015 - 11.2016
- Managed operational activities across multiple transaction types.
- Coordinated process improvements to enhance efficiency and reduce risk.
Operations Securities and Payments Manager, Director
UBS (Bahamas) Ltd
10.2006 - 05.2015
- Led daily team operations for securities, payments, and corporate actions.
- Directed numerous system improvement projects and handled 1042 tax reconciliation and reporting.
Fund Administrator / Operations
Credit Suisse Wealth Management Limited
01.2004 - 10.2006
- Executed fund transactions and maintained client accounts.
- Processed wire transfers and distributed client documentation.
Operations Administrator
Credit Suisse First Boston (Bahamas) Ltd
10.2000 - 12.2003
- Managed securities transactions and client fund movements.
- Provided comprehensive client account services.
Accountant, Finance Department
Lloyds TSB Bahamas Limited
07.2000 - 09.2000
- Administered payroll and benefit programs, prepared financial reports.
Service Delivery Officer / Client Accountant
Lloyds TSB Bahamas Limited
09.1999 - 07.2000
- Managed client communications and transaction input.
- Prepared financial statements and reconciled trial balances.
Graduate Assistant
Ohio University
09.1998 - 08.1999
- Maintained MBA inquiry database and supported program administration.
Education
Master of Business Administration - Management Consulting
Ohio University
Athens, OH08-1999
Bachelor of Science - in Business Administration
Florida Memorial College
Miami, FL05-1998
Skills
- Operational excellence
- Organizational development
- Teamwork and collaboration
- Business analysis
- Team leadership
- Cross-functional coordination
Certification
- Certified International Financial Planner (CIPF)
- QI Tax Reporting and Withholding Training
- FIU AML Training (Annual)
- Series 7 Training
- Derivatives Training Workshop (2008)
- Microsoft Excel Level 3 (2004)
- Bloomberg Terminal, Globus, Apsys platforms
- Basic HTML & Web Design
- Proficiency in MS Office & Windows
Timeline
Head of Operations
Britannia Securities Limited
11.2022 - Current
Manager, Special Projects and Regulatory Reporting
Deltec Bank and Trust Limited
07.2022 - Current
Operations Manager
Ansbacher (Bahamas) Ltd
06.2021 - 06.2022
Assistant Operations Manager
Ansbacher (Bahamas) Ltd
08.2017 - 05.2021
Operations Manager
EFG Bank and Trust (Bahamas) Ltd
06.2015 - 11.2016
Operations Securities and Payments Manager, Director
UBS (Bahamas) Ltd
10.2006 - 05.2015
Fund Administrator / Operations
Credit Suisse Wealth Management Limited
01.2004 - 10.2006
Operations Administrator
Credit Suisse First Boston (Bahamas) Ltd
10.2000 - 12.2003
Accountant, Finance Department
Lloyds TSB Bahamas Limited
07.2000 - 09.2000
Service Delivery Officer / Client Accountant
Lloyds TSB Bahamas Limited
09.1999 - 07.2000
Graduate Assistant
Ohio University
09.1998 - 08.1999
Master of Business Administration - Management Consulting
Ohio University
Bachelor of Science - in Business Administration
Florida Memorial College
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